OSP Manager

The OSP Manager will perform critical tasks that ensure quality installation and upgrades of the fiber network. This position reports to the Project Manager. 

SUPERVISORY RESPONSIBILITIES

• Recruits, interviews, hires, and trains new staff

• Oversees the daily workflow of the department 

• Oversees Time and Attendance duties, e.g., approving timecards

• Provides constructive and timely performance evaluations

• Provides Management direction and counseling

• Handles discipline and termination of employees in accordance with company policy

MAJOR DUTIES AND RESPONSIBILITIES

• Prepare or oversee the design of the Outside Plant Fiber Network from beginning with Design through to a fully constructible job package to final As-Built completion in associated inventory systems

• Solicit, negotiate, and award installation jobs

• Manage the project materials procurement cycle

• Monitor installation subcontractor performance in accordance with:

  • SoW, Schedule, Budget, and Quality

• Prepare and submit status reports to customer and management

• Support field and network engineers during testing phase as required

• Handle distribution of work assignments, develop project completion dates, review and redline work prints

• Client support and development including completion of job status tracking reports, client meetings and business development

• Assist Project Manager with coordination and execution of surveys, design reviews, and close-out packages

• Review project tracking reports to determine if projects are within budget and hitting targets

• Preparation of reports in response to queries from the finance department

• Prepare and update network documentation based on changes in network topology

• Program manage OSP schedules, costs, and performance

KNOWLEDGE, SKILLS, and ABILITIES

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Basic knowledge of fiber optic theory which includes fiber loss, connector types, and the different types of fibers

• Full knowledge of operating fiber optic splicing equipment

• Demonstrated ability to read and interpret blueprints and building plans, document daily records and reports

• Demonstrated ability to use and care for fiber optic test equipment, ruby light, power meter, and OTDR and document test results accurately

• Ability to manage remote teams to complete designated amount of work in a specified time frame (e. g. , quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands. 

• Ability to climb and work at elevations (e. g. , from ladders, poles, lift trucks) exceeding 18 feet

• Ability to work in confined spaces (e. g. , crawl spaces, utility holes)

• Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 70 pounds

• Ability to perform job activities outdoors in different weather conditions (e. g. , extreme cold and/or heat, inclement weather)

• When working aloft, employee's weight and tools combined may not exceed the 280-pound weight limit as specified by the manufacturer

• Ability to read, write and speak the English language to communicate with employees, contractors, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner

• Demonstrated sound judgment and decision making

• Critical thinking and complex problem solving

• Reporting and prioritizing workloads 

• Handling multiple projects and deadlines in a fast-paced environment

• Maintaining organized and accurate records 

• Working independently with minimal supervision

• Strong knowledge of MS Office Suite or equivalent software such as Google Docs and Sheets

• Knowledge of basic mathematics

• Bend/squat/kneel/stand frequently

• Safely using weight-bearing equipment (such as safety harness and ladders) within the maximum weight limitations of that equipment

• Demonstrating a high level of maturity and leadership