The Fiber Splicing Manager will be responsible for managing the maintenance and installation of new and existing fiber in an inside and outside plant environment. This position reports to the Director of Operations. 

SUPERVISORY RESPONSIBILITIES

• Recruits, interviews, hires, and trains new staff

• Oversees the daily workflow of the department

• Provides constructive and timely performance evaluations

• Provides Management direction and counseling

• Oversees Time and Attendance duties, e.g., approving timecards

• Handles discipline and termination of employees in accordance with company policy

MAJOR DUTIES AND RESPONSIBILITIES

• Recommend alternatives to save money or improve delivery

• Determine if inventory quantities are sufficient for needs, ordering more materials when necessary

• Maintain knowledge of all organizational policies and governmental laws

• Collaborate with leadership to coordinate maintenance, repairs, or replacements as needed

• Responsible for completing work orders and retrieving proper signatures for accurate billing

• Ensures all installation work is done according to quality standards

• Troubleshoot and repair problems utilizing optical test equipment such as OTDR, Fiber Identifier and Fiber Scope

• Have the knowledge to prep, tray and splice fiber optic cable ranging from single fiber to 864 count cables & ringing large count cable

Perform other duties as requested by supervisor.

• Planning and acquiring supply needs

• Read, understand, and updated building drawings

• Manage and meet project deadlines

• Test, diagnose and correct copper and optical fiber problems

• Maintain and reference industry standards including ANSI,EIAITIA and local and Low Voltage Code

• Determine closet and equipment layouts and install closet hardware including backboards , connecting blocks, racks, patch panels and fiber enclosures

• Perform and supervise work in retrofit and new construction environments

• Work safely at all times utilizing the necessary Personal Protection Equipment

• Perform administrative tasks including, but not limited to, documenting test results and as-built, maintaining log books, providing labor summary reports, etc.

• Order and inventory materials

• Develop project plan including required materials, deliver schedules, completion schedules, manpower requirements and tool/equipment lists

• Ability to properly instruct other technicians on techniques, works, etc. ., as needed to keep project work flowing

• Possess a high level of independent judgment within established procedures

• Develop and document field operations standards, training, and best practices 

• Train and develop new and existing field technicians

KNOWLEDGE, SKILLS, and ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Basic knowledge of fiber optic theory which includes fiber loss, connector types, and the different types of fibers

• Full knowledge of operating fiber optic splicing equipment

• Demonstrated ability to read and interpret blueprints and building plans, document daily records and reports, and hours worked

• Demonstrated ability to use and care for fiber optic test equipment, ruby light, power meter, and OTDR and document test results accurately

• Ability to complete designated amount of work in a specified time frame (e. g. , quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands. 

• Ability to climb and work at elevations (e. g. , from ladders, poles, lift trucks) exceeding 18 feet

• Ability to work in confined spaces (e. g. , attics, crawl spaces, utility holes)

• Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 70 pounds

• Ability to perform job activities outdoors in different weather conditions (e. g. , extreme cold and/or heat, inclement weather)

• When working aloft, employee's weight and tools combined may not exceed the 280-pound weight limit as specified by the manufacturer

• Ability to read, write and speak the English language to communicate with employees, contractors, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner

• Demonstrated sound judgment and decision making

• Critical thinking and complex problem solving

• Reporting and prioritizing workloads 

• Handling multiple projects and deadlines in a fast-paced environment

• Maintaining organized and accurate records 

• Working independently with minimal supervision

• Strong knowledge of MS Office Suite or equivalent software such as Google Docs and Sheets

• Knowledge of basic mathematics

• Bend/squat/kneel/stand frequently

• Safely using weight-bearing equipment (such as safety harness and ladders) within the maximum weight limitations of that equipment

• Demonstrating a high level of maturity and leadership

• Ability to deal with ambiguity, work in a dynamic fluid environment and effectively cope with change

• Ability to pass pre-employment screenings (motor vehicle, drug, and background) 

EDUCATION and EXPERIENCE

• Associate’s Degree or equivalent work experience

• Valid Driver's license with satisfactory driving record

• 3-5 years experience installing and maintaining fiber optic products and services

• 1-3 years supervisory experience of small, remote, field based teams

• Certified Fiber Optic Technician certification preferred

• Certified as a BICSI Technician or similar certification preferred

• Strong knowledge of LAN/WAN topologies, cabling standards and components

WORKING CONDITIONS

• May be required to work long and unpredictable hours including nights and weekends

• Working outdoors in all types of weather

• Exposure to dust, fluctuating temperatures, and periodic high noise levels

Hyper Networks, LLC. is an Equal Opportunity Employer. Employment opportunities at Hyper Networks are based upon one’s qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.