What are the responsibilities and job description for the Hyman Brothers Infiniti Automotive Service Writer/ Advisor position at Hyman Bros. Automobiles?
Hyman Bros. Infiniti, Richmond VA is seeking an organized and detailed Service Advisor.
We have a Brand New facility heat and ac and business is growing daily. We are open Monday-Friday 7:30am-5:30pm and Saturdays 8am-1pm.
We are closed Sundays.
You will…
We have a Brand New facility heat and ac and business is growing daily. We are open Monday-Friday 7:30am-5:30pm and Saturdays 8am-1pm.
We are closed Sundays.
You will…
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
- ADP computer experience a plus
- Health, Dental, Vision, & Life Insurance
- 401K
- PTO
- Competitive pay!!!!