Sales Solution Engineer- Cross Industry

The Sales Solution Engineer 4 is responsible for providing technical and/or industry expertise to the sales team and customers in the pre-sales process.

Act as the technical lead for multiple, complex customer engagements, applying expertise in the solution and/or vertical
• Consult with the customer; identify technical needs, establish requirements and formulate solution strategy
• Create a demonstration of the innovative solution strategy, applying expertise and best practice knowledge
• Present demonstration of proposed solution to key customer stakeholders for validation and buy-in
• Coordinate meeting with global services to transition key information; remain actively involved in process to ensure seamless transfer of customer
• Develop standards for internal documentation to ensure consistency and adherence to process
  Provide technical responses for request for proposals (RFPs)
• Operate as an innovative thought leader among the team; contribute significantly to the overall growth and quality of the department
• Operate as a recognized expert in ECM, vertical markets and/or the technical intricacies of solutions; serve as a liaison to other departments within the company when expertise can be leveraged
• Present at trade shows, conferences and events
• Operate as a trusted advisor to potential customers; develop and maintain strategic working relationships OR Operate as a trusted advisor on issues and trends; provide general consulting services leveraging expertise and significant best practice knowledge
• Operate as an innovative thought leader; contribute significantly to the overall growth and quality of the department through knowledge sharing and coaching on current best practices and market trends
• Mentor, coach, train, and provide feedback to other team members; provide feedback to leadership on abilities of team
• Partner with development and advocate for solution enhancements

• Bachelor's degree or equivalent experience
• Experience as a Sales Solution Engineer
• Expertise in technical sales and relevant industry or technology
• Strong understanding of modern development frameworks and integration standards, including Java/J2EE, .NET, JavaScript, and REST/SOAP/ESB - with the ability to apply or develop solutions using these technologies a strong plus.
• Significant experience with Enterprise Content Management (ECM)
• Driven to learn and stay current professionally, including keeping up to speed on AI centric models.
• Creativity in leveraging Hyland's software toolsets to solve problems
• Significant experience with software implementation methodologies
• Excellent collaboration skills, applied successfully within team as well as with other areas
• Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
• Able to thrive in a fast paced, deadline driven environment
• Self-directed with the ability to manage projects to completion
• Demonstrated ability to develop and use engaging, informative and compelling presentation methodologies
• Demonstrated ability to establish rapport and gain the trust of others; effective at gaining consensus
• Knowledge of general software implementation methodologies
• Up to 60% travel time required

• Based on individual states' employment laws, the following details are to comply with the relevant salary posting requirements: base salary range of $130,000-$199,000 and eligible for benefits and variable compensation

What you can expect next

• Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
• Any follow up questions? Email your Recruiter directly at Careers@Hyland.com.

Benefits

401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement. Paid Parental Leave. Sabbatical Program.

Find out more by going to https://www.hyland.com/en/resources/articles/why-work-at-hyland .

Welcome to #HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.