Retail Pop Up Associate

About HYGR

HYGR is a sustainable personal care brand from Malaysia, specializing in refillable deodorants, sunscreens, lip care, and eco-conscious products. We're expanding into the U.S. through curated pop-up markets and are looking for someone energetic, reliable, and customer-focused to represent our brand at weekend events.

Job Responsibilities

1. Event Preparation

• Pick up products, booth materials, and marketing collateral from our designated Los Angeles warehouse. [Chino Hills] - Transport imbursement: Flat extra $30/event
• Verify inventory against the packing list before each event.
• Load and transport products safely to the event venue.
• Inform the team immediately if any inventory or equipment is missing or damaged.

2. Booth Setup

• Arrive before event opening to complete booth setup.
• Assemble tents, tables, signage, displays, and product testers.
• Ensure products are neatly displayed according to HYGR's visual merchandising guidelines.
• Prepare POS system, payment terminal, shopping bags, and marketing materials before customers arrive.
• Keep the booth clean, organized, and inviting throughout the event.

3. Sales & Customer Experience

• Welcome customers in a friendly, professional manner.
• Introduce HYGR's products and brand story.
• Recommend products based on customer needs.
• Demonstrate product features and benefits.
• Answer customer questions confidently.
• Process payments accurately using our POS system.
• Upsell bundles and promotions when appropriate.
• Encourage customers to follow HYGR on Instagram and TikTok.
• Collect customer emails or contact information for future promotions when applicable.

4. Inventory Management

• Monitor stock levels throughout the day.
• Restock displays as needed.
• Count inventory before and after each event.
• Record damaged, missing, or returned items.
• Report low stock or popular products to the team.

5. Event Breakdown

• Pack products securely after the event.
• Disassemble booth equipment.
• Return inventory and booth materials to the warehouse or designated storage location.
• Ensure all equipment is accounted for before leaving.

6. Reporting

After each event, provide a simple report including:

• Total sales
• Best-selling products
• Customer feedback
• Common questions asked
• Competitor observations
• Inventory remaining
• Photos of the booth setup (if requested)

Bonus Skills (Not Required)

These are a huge plus:

Content Creation

• Capture photos and videos throughout the event.
• Film customer interactions (with permission).
• Record product demonstrations.
• Shoot short-form vertical videos suitable for TikTok and Instagram Reels.
• Identify trending content opportunities during the event.

No professional camera experience is required—an iPhone and a good eye for content are enough.

Brand Ambassador Mindset

You'll be representing HYGR, so we're looking for someone who:

• Enjoys talking to people
• Loves discovering and recommending products
• Is proactive rather than waiting for customers to approach
• Takes pride in creating a welcoming shopping experience

Requirements

• Legally authorized to work in the United States.
• Reliable transportation.
• Valid driver's license preferred.
• Able to lift up to 30 lbs (14 kg).
• Comfortable standing for extended periods during events.
• Weekend availability.
• Retail, event, beauty, or customer service experience is preferred.

What Success Looks Like

By the end of each event, you should have:

• Delivered an outstanding customer experience.
• Maintained a professional booth presentation.
• Processed sales accurately.
• Kept inventory organized.
• Represented the HYGR brand with enthusiasm.
• Left the booth clean and ready for the next event.

Incentive Bonus (for contents if 10–15 high-quality photos and 5–10 vertical video clips that meet your content guidelines)

Pay: $25.00 - $30.93 per hour

Benefits:

• Flexible schedule

Application Question(s):

• do you have a car? are you ok to pick up the stocks from warehouse pre & post event? (Flat $30/event)
• are you ok to shoot some contents during event?
• have you had any experience doing pop up events? opening & closing & POS system
• what's the best way to reach out? (whatsapp preferred) pls leave your contact

Work Location: In person

Salary : $25 - $31