Inside Sales Representative

Description

Are you a relationship-builder who loves solving problems, supporting customers, and driving sales growth? Do you thrive in a fast-paced environment where your responsiveness, accuracy, and positive attitude truly make an impact? If so, Hydrotech-Isaacs wants you on our Inside Sales team!

As an Inside Sales Representative, you’ll be the trusted partner for an assigned customer base, providing quotes, managing orders, and delivering exceptional service that keeps customers coming back. You’ll work closely with vendors, sales teams, and internal partners to ensure every interaction delivers on our values and our promise: we CARE. 

Commitment • Attention • Responsibility • Empathy
 

What You’ll Do

• Be the friendly, solutions-focused voice for customer inquiries
• Process and manage quotes, orders, returns, and quality issues
• Proactively grow sales through upselling, cross-selling, and campaign support
• Build strong, trusting relationships with customers and internal partners
• Ensure accuracy and timeliness in ERP data, order acknowledgments, and records
• Collaborate across departments to solve problems and uncover new opportunities
• Contribute to company sales goals and customer retention efforts

What You Bring

• High school diploma or equivalent
• 1–2 years of customer service or sales support experience
• Clear, confident communication (written & verbal)
• Strong organizational and time-management skills
• Comfortable using computer systems and learning new technology
• A customer-first mindset with the ability to listen, understand, and act

What You'll Gain

• A positive, collaborative culture where your work matters
• A chance to grow your sales skills and product knowledge
• The opportunity to contribute to ongoing business growth
• A supportive team committed to integrity, accountability, and success

Work Environment

• Full-time, Monday–Friday hybrid office schedule
• Indoor office setting