Mitigation Project Manager

Project Manager – Water Mitigation HydroDry Restoration – Manchester, NH

HydroDry Restoration is Manchester NH's #1 water damage restoration company — available 24/7, on-site within 60 minutes, and built on one standard: do every job like it's the only job. We serve homeowners and businesses across NH and MA, handling water damage, fire damage, mold, sewage, and more — restoring properties to pre-loss condition with speed, precision, and care.

We're a family-owned and operated company, and we're growing fast. We're looking for a sharp, driven Project Manager to take ownership of jobs from first call to final invoice and help us scale what we've built.

If you hold yourself to a high standard, thrive in a fast-paced environment, and want to grow with a company that's just getting started — read on.

Why HydroDry Restoration?

We operate by one mantra: "The way you do one thing is the way you do everything."

That's not just a saying — it's how we answer the phone at 2am, how we show up on-site within 60 minutes, and how we treat every customer going through one of the worst days of their lives. Excellence isn't situational here. It's the baseline.

We've also built our operation differently than other restoration companies in the region. HydroDry runs on AI-powered job tracking and CRM technology that gives our team real-time visibility into every active job, keeps customer and adjuster communication seamless, and eliminates the disorganization that bogs down most restoration shops. While our competitors are chasing paperwork, we're already on to the next job.

And we're growing — fast. HydroDry Restoration is expanding its footprint across NH and MA, which means the people who join us now will have a direct path into senior leadership as we scale. This isn't a job. It's a ground-floor opportunity.

Position Overview

As a Project Manager, you own each mitigation job from the first call to the final invoice. You'll handle loss intake, customer and adjuster communication, onsite scoping and estimating, scheduling, and full file documentation — all powered by our tech platform to keep you fast and accurate.

You're the face of HydroDry on every job. Your performance directly shapes customer outcomes, job profitability, and our reputation across New Hampshire and Massachusetts.

This role demands strong communication, sharp organization, and a real understanding of water mitigation. If you're the type who takes pride in doing things right the first time, you'll thrive here.

Key Responsibilities

• In Home Sales & Customer Success
• Be the Customer's Main Advocate
• Job Scheduling & Logistics
• Documentation & File Quality

Requirements

• 1–3 years of experience in water mitigation, construction, restoration project management, or insurance adjusting.
• Strong customer communication and consultative/sales skills.
• Experience with Xactimate (preferred; training available).
• Comfortable working in tech-forward platforms and CRM/job management software.
• Ability to work overtime and participate in on-call rotations — we're 24/7, and that means the team is too.
• Valid driver's license, clean MVR, and ability to pass a background check.
• Ability to lift 50 lbs and perform onsite assessments as needed.

Compensation & Benefits

• Competitive Pay: Competitive base salary performance-based profit incentives.
• High Growth Potential: HydroDry Restoration is growing through New England and beyond — the people who join now will grow into the leadership roles we're building toward.
• Clear Advancement Path: Project Manager → Mitigation Manager → Operations Manager → General Manager.
• Training & Development: Direct mentorship from leadership, Xactimate training, and IICRC certification opportunities.
• Technology: Work with AI-powered tools that make you more effective and set HydroDry apart from every other company in the market.
• Culture: Family-owned, team-driven, and built around character, accountability, and growth.

Ideal Candidate

• Customer-First: You communicate with empathy and professionalism, especially when people are stressed.
• Detail-Oriented: Accurate scopes, clean estimates, tight documentation — every time.
• Organized: You can manage multiple active jobs without anything slipping.
• Calm Under Pressure: Emergency restoration is high-stakes. You don't rattle.
• Accountable: You own your outcomes — good and bad — and push yourself to improve.
• Tech-Savvy: You learn new tools quickly and use them to work smarter.
• Team-Oriented: You show up for your crew the same way you show up for customers.

Growth Path

• Mitigation Manager
• Operations Manager
• General Manager

HydroDry Restoration is expanding. The leaders we develop today will be running our markets tomorrow.

Apply Today

We're Manchester NH's #1 water damage restoration company — and we're building the team that keeps us there.

If you hold yourself to a high standard, want real growth, and believe the way you do one thing is the way you do everything — we want to talk.

Applications are reviewed on a rolling basis. Reach out today.

603-606-9171 | info@hydrodryresto.com

Pay: From $70,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Manchester, NH 03101

Salary : $70,000