What are the responsibilities and job description for the Sales Support position at Hydro?
Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standards profiles to advanced development and manufacturing for most industries. Since 1905, Hydro has turned natural resources into valuable products for people and businesses with focus on a safe and good workplace for our 30,000 employees in more than 140 locations.
Job Location: Cressona, PA
Hydro employees can enjoy several benefits including:
- Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
- Retirement Savings Plans
- Education Assistance
- Bonus Plan Eligibility
- Parental Leave
Job Summary:
The sales support position is responsible for preparing quotes, confirming purchase orders, and entering orders as needed. This role also includes performing additional tasks to help balance workloads within the Support team, ensuring efficient and timely service across departments. This position reports to Team Leader Support- Industrial & ENA Customer Service Lead.
Required Education/Experience:
- High School Diploma or GED equivalent.
- Strong organizational and multitasking skills required.
- Proficiency in business software systems required.
- Excellent communication and collaboration abilities required.
Preferred Skills/Qualifications:
- Experience with ERP and CRM systems preferred.
- Familiarity with sales processes and documentation.
- Strong analytical and problem-solving skills.
Job Responsibilities:
- Successful bidder will be accountable for all safety, health, and environmental issues related to this position.
- Uses tools provide to interpret, calculate and respond to customer requests for quotation.
- Reviews customer purchase order documentation to adhere to ISO 9002/TS procedures regarding contract review.
- Enters orders and PO Requisitions as needed.
- Review and maintain office supplies.
- Is a team player and works in a group setting, with Team Leader to balance WIP in the cell.
- Performs other duties including receptionist duties as needed or as a result of business conditions to ensure overall office efficiency.
Equal opportunities
Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law. We strive to provide equal opportunities for all to contribute and succeed with us.
If you need an accommodation in order to complete the application, please contact Hydro Recruiting via email at recruiting.north.america@hydro.com