What are the responsibilities and job description for the Application Engineer position at Hydro-Thermal?
Join the Hydro-Thermal Team!
Are you looking for a collaborative, growth-focused workplace where innovation is encouraged and employees are valued? At Hydro-Thermal Corporation, we invest in our people, equipment, and technology to continually improve and support our success. If you take pride in your work, enjoy working as part of a team, and are ready to grow with a company that values continuous improvement, we’d love to meet you!
Our success is built on team members who bring technical expertise, a strong work ethic, integrity, and a commitment to meeting customer needs. We believe in treating others with respect, working together to solve problems, and making a positive impact in our industry and local communities.
Job Overview
The Applications Engineer is responsible for supporting the sales process by developing technical solutions that meet customer requirements. This role works directly with customers to gather specifications, prepare proposals, conduct trials, and support system startup and troubleshooting to ensure successful implementation and customer satisfaction.
What You'll Do:
- Work directly with customers to understand technical requirements, evaluate processes, and develop customized system solutions.
- Prepare technical proposals, including scopes of work, specifications, process layouts, drawings, and pricing.
- Conduct customer trials, plant audits, and technical reviews to validate applications and support successful system startups.
- Lead troubleshooting efforts related to customer concerns, equipment performance, and warranty issues.
- Build strong customer relationships and serve as the primary technical contact throughout the sales process.
- Collaborate with Sales, Engineering, and Business Development to support new applications, market opportunities, and product development.
- Maintain in-depth knowledge of Hydro-Thermal products and their applications.
What We're Looking For:
- Bachelor's degree in Engineering, preferably Chemical Engineering (Mechanical, Electrical, or related disciplines considered).
- Experience in food and beverage processing, CIP systems, washdown systems, or related process engineering.
- Ability to interpret and develop P&IDs and read mechanical, electrical, and architectural drawings.
- Strong technical communication, problem-solving, and customer service skills.
- Familiarity with PLC logic, PID loop tuning, and process data analysis.
- Experience with AutoCAD or similar 2D drawing software is a plus.
- Strong organizational skills with the ability to manage multiple projects and priorities.
- Valid drivers license
Travel: Approximately 20–30%, primarily for customer visits, equipment trials, training, and industry events.
Work Environment: Combination of office and manufacturing shop environments, with occasional exposure to typical manufacturing conditions.