What are the responsibilities and job description for the Field Service Technician position at Hydro Clean/Certified Restoration?
Service Technician – Carpet, Tile & Upholstery Cleaning
Hydro Clean | Baltimore, MD
Earning Potential: $60,000–$80,000 Annually (Including Performance Bonuses)
Job Type: Full-Time | Flexible Scheduling
Join a Team That Takes Pride in Its Work!
Hydro Clean is a family-owned and operated cleaning and restoration company proudly serving the Baltimore area for over 40 years!
We're looking for a motivated, energetic, and customer-focused Service Technician to join our growing team.
This isn't just a cleaning position. We're looking for someone who enjoys working with people, takes pride in delivering exceptional results, and recognizes opportunities to help customers maintain cleaner, healthier homes.
If you're outgoing, hardworking, and motivated by the opportunity to earn a great income while helping people, we'd love to meet you!
What You'll Do
- Perform professional carpet cleaning, tile & grout cleaning, and upholstery cleaning.
- Meet directly with customers, evaluate their cleaning needs, and recommend appropriate services.
- Educate customers on cleaning solutions, maintenance, and additional services that provide real value.
- Deliver exceptional service and ensure complete customer satisfaction.
- Operate and maintain state-of-the-art service vehicles equipped with professional truck-mounted cleaning systems.
- Maintain equipment and uphold Hydro Clean's high standards for quality and professionalism.
- Identify opportunities to increase sales through honest, customer-focused recommendations.
What We're Looking For
- High Energy & Self-Motivated: Someone who enjoys staying active, working independently, and taking initiative.
- Friendly & Outgoing: Comfortable communicating with customers and building lasting relationships.
- Sales-Oriented: Confident in identifying customer needs and recommending beneficial services.
- Detail-Oriented: Takes personal pride in their work and consistently delivers excellent results.
- Customer-Focused: Genuinely enjoys helping people and exceeding expectations.
- Dependable & Professional: Strong work ethic, positive attitude, and commitment to the team.
- Physically Capable: Must be able to perform the physical demands of the position, including lifting up to 45 lbs.
Previous cleaning industry experience is a plus, but we're especially interested in individuals with the right attitude, communication skills, and motivation to succeed.
Compensation & Benefits
Earning Potential: $60,000–$80,000 Per Year
We offer a competitive, performance-driven compensation structure with opportunities to earn more through sales incentives and performance-based bonuses.
Benefits include:
- Paid Time Off (PTO)
- Dental Insurance
- Vision Insurance
- Retirement Benefits
- Flexible Scheduling
- Performance-Based Bonuses
- Employee Perks
- Opportunities for Professional Growth
Why Work at Hydro Clean?
At Hydro Clean, we believe our employees are the foundation of our success.
As a small, family-owned business with over 40 years of experience, we offer a supportive work environment where hard work, initiative, and outstanding customer service are recognized and rewarded.
Work With the Best Equipment in the Industry!
Our service technicians are equipped with state-of-the-art service vehicles featuring professional truck-mounted cleaning equipment, allowing them to deliver exceptional results efficiently and confidently.
We invest in quality equipment, professional training, and proven cleaning methods to give our technicians the tools and support they need to succeed.
Unlike larger corporate operations, Hydro Clean offers a team-oriented environment where employees are valued, individual contributions matter, and opportunities to increase earnings are encouraged.
We're not simply looking for someone to clean carpets. We're looking for someone who wants to build a rewarding career, earn an excellent income, and make a positive difference for our customers.
Apply Today!
If you're energetic, personable, detail-oriented, and motivated to succeed in a customer-focused, sales-driven position, we encourage you to apply.
Join the Hydro Clean family and build a career you can be proud of!
Pay: $28.00 - $40.00 per hour
Expected hours: 35.0 – 45.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- On-the-job training
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Work Location: In person
Salary : $60,000 - $80,000