Hydraulic Applications & Product Specialist

Title: Hydraulic Applications & Product Specialist

Direct Supervisor: General Manager

Work Hours: 7:30am – 4:30pm Monday – Friday (On-Site)

Hydraulic Cylinders, Inc. is a leading distributor of high-performance hydraulic cylinders serving customers across the construction, trucking, and industrial sectors. We help customers identify and source the right cylinders, hydraulic accessories & components for their applications—whether that’s OEM replacement, custom-built, or performance-enhanced designs. With a strong commitment to customer support, we pride ourselves on technical expertise, responsiveness, and keeping our customers’ equipment moving without downtime.

Position Description:

We’re looking for a technically skilled inside sales professional with hands-on experience in hydraulic systems — particularly those used on construction equipment and dump trucks. This person will serve as a key technical resource for our customers, helping them identify the right hydraulic cylinders for their applications and design custom cylinders tailored to their specific performance or dimensional requirements.

Key Responsibilities:

•Serve as technical contact for customers and internal team members regarding hydraulic cylinder selection, troubleshooting, and design support.

•Interpret customer needs by reviewing equipment specifications, photos, measurements, or part numbers to recommend the correct replacement or cross-compatible cylinders.

•Collaborate with customers and manufacturing partners to design new cylinders that meet specific performance, mounting, and dimensional needs.

•Gather customer feedback and market insights to help drive product development and identify opportunities for new or improved hydraulic cylinder, accessories, and component offerings. 

•Work closely with the sales, purchasing, and operations teams to turn customer needs into product solutions — ensuring accurate specifications, documentation, and setup for new items.

•Provide application support and technical insights on hydraulic systems (telescopic, single-acting, double-acting, and custom configurations).

•Handle quoting, order entry, and follow-up to ensure customer satisfaction and project completion.

•Stay current on hydraulic technology, system design trends, and manufacturer updates.

•Other responsibilities as assigned.

Qualifications and Skills:

•3 years of experience working with hydraulic systems, preferably in the construction equipment, trucking, or heavy machinery industry.

•Deep understanding of hydraulic systems and cylinder function, repair, and design principles.

•Experience designing or specifying cylinders for custom applications is a strong plus.

•Prior experience in a shop or field service environment preferred.

•Excellent communication and problem-solving skills with the ability to translate technical details into customer-friendly explanations.

•Strong attention to detail and ability to multitask in a fast-paced setting.

•Familiarity with ERP systems (e.g., NetSuite) is a plus.

•Ability to read, translate, and understand blueprints.

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Anticipated hiring range is $55,000 - $75,000 annually depending on experience.

Full Time Employees Are Eligible For The Following Benefits

• Medical insurance through Medica free in-home acute health care and on-job site health care through Nice for those enrolled on the company's medical plan.
• 100% employer paid Health Partners Dental insurance for single and family (if enrolled on medical plan).
• 100% employer paid premiums for Long-Term Disability and $50,000 life insurance policy.
• 401K
• Additionally, full-time employees receive competitive Paid Time Off