Assistant General Manager

Assistant General Manager (AGM) at Hydrate IV Bar – Madison, WI

Compensation: $35,000 base bonuses tip-sharing, Target OTE: $75,000–$100,000

Benefits & Perks: Health, Dental, Vision, Unlimited PTO (with 2 weeks’ notice), flexible scheduling, modern spa environment, strong team culture, and clear career growth opportunities - Path to $100K–$150K OTE as General Manager

Reports to: Owner

About Us

Hydrate IV Bar is a medically guided wellness company focused on clinical excellence, safety, and real results.

We combine medical-grade care with a spa-like experience to make proactive health accessible and effective. Everything we offer is designed to help people feel better, perform better, and live better.

We’re growing quickly in Madison and looking for an Assistant General Manager who wants to take ownership, drive results, and grow into a General Manager role.

Who This Role Is For

This role is best suited for someone who wants to run and grow a business - not just clock in and out at one.

You’re comfortable being accountable for outcomes. You’re numbers-driven, proactive, and capable of leading from the front - whether that means closing a sale, coaching a team member, or solving an operational issue in real time.

The Role

This is a hands-on leadership position that blends sales, operations, and team management. This role offers increasing responsibility and advancement opportunities based on performance and business needs. This role is designed to emphasize first-handedly driving business outcomes in order to grow into full, effective managerial authority.

You’ll work closely with ownership to drive revenue, lead the team, and ensure a high-quality client experience.

Key Responsibilities

Leadership & Team Management

• Lead, coach, and develop hospitality and sales acumen amongst a team of nurses and front-of-house spa coordinator staff
• Foster a positive, accountable, and performance-driven culture
• Support hiring, onboarding, and team development
• Create and manage staff schedules to support efficient operations

Sales & Revenue Growth

• Convert inquiries (walk-ins, calls, online) into clients and members
• Drive membership growth through consultative selling
• Track and manage key performance metrics (conversion, retention, revenue)
• Coach team members to meet individual and team sales goals

Operations

• Oversee daily front- and back-of-house operations
• Maintain a clean, safe, and high-quality environment
• Manage retail and non-medical inventory
• Coordinate vendor relationships and facility needs
• Optimize scheduling and appointment flow

Client Experience

• Deliver exceptional service and resolve client concerns professionally
• Maintain strong satisfaction and client retention levels
• Support membership management and communication

Business & Administrative

• Monitor labor efficiency and operational performance
• Support reporting, deposits, and reconciliations
• Assist with goal setting and performance tracking
• Provide regular updates to ownership

Growth & Community

• Support local marketing initiatives and events
• Contribute ideas to improve operations and drive growth

Qualifications

• 3 years of management experience (retail, hospitality, spa, or similar preferred)
• Strong sales mindset with B2C experience
• Proven ability to lead teams and drive results
• Highly organized with strong attention to detail
• Strong communication and interpersonal skills
• High comfortablity with technology (CRM, POS, scheduling tools)
• Self-motivated, adaptable, and solutions-oriented
• Valid driver’s license and reliable transportation

Compensation & Growth

• Base salary performance-based bonuses
• Monthly and quarterly incentives tied to key business metrics
• Additional earnings through team performance and tip-sharing
• Clear path to General Manager with expanded compensation and leadership scope

What Success Looks Like

• Consistent membership growth and strong client retention
• Achievement of sales and operational performance targets
• A team that is engaged, accountable, cohesive, and improving
• Clean, efficient, and well-run daily operations
• Minimal ownership involvement in day-to-day operations

What You’ll Gain

• High earning potential tied to performance
• A service offering that delivers real impact for clients
• Clear advancement opportunities within a growing brand
• Hands-on leadership experience in a fast-paced environment
• Supportive ownership focused on results and development
• A professional, wellness-focused workplace

Learn More

🌐 hydrateivbar.com/madison