Salon Coordinator (dog grooming salon)

Job Overview

We are seeking an energetic and highly organized Salon Coordinator to join our vibrant grooming and pet salon team. In this role, you will be the welcoming face of our salon, managing front desk operations, scheduling appointments, and ensuring a seamless experience for clients and their beloved pets. Your proactive approach and excellent communication skills will help create a positive environment that keeps clients coming back. This paid position offers an exciting opportunity to be part of a passionate team dedicated to delivering exceptional pet grooming services with professionalism and care.

Duties

• Greet clients and their pets warmly, providing outstanding customer service at all times
• Book, confirm, and reschedule appointments (by phone, text, or booking app)
• Handle client inquiries via phone, email, or in person with professionalism and courtesy
• Maintain accurate records of appointments, client details, and service history
• Provide walk-in grooming services: nail trims, gland expressions and be capable to jump in and bathe dogs as needed.
• Coordinate daily operations by managing calendars, supporting pet grooming schedules, and ensuring the salon runs smoothly
• Keep client/pet records up to date — vaccine records, grooming preferences, notes from past visits
• Text or call clients when their dog is ready for pickup
• Keep the lobby tidy and welcoming
• Restock self-service and retail items (shampoo, treats, towels)
• Cleaning and Sanitizing. We are a self-service dog wash and grooming facility; we clean and sanitize all day long.

Qualifications

• Previous professional dog grooming experience (at least 6 month in a professional salon)
• Skilled at dog nail trimming (both clippers and grinders)
• Familiarity of dog breeds and coats
• Excellent phone etiquette with experience managing multi-line phone systems in a fast-paced environment
• Strong customer service skills with a friendly demeanor and professional attitude
• Ability to multitask efficiently while maintaining a positive attitude and excellent time management skills
• Point of Sale experience

Join us as a Salon Coordinator where your organizational talents and passion for animals will make a meaningful difference! We value energetic individuals eager to support our team’s success while providing top-tier service to our clients. This paid role offers comprehensive training opportunities and the chance to grow within a dynamic environment dedicated to pet care excellence.