What are the responsibilities and job description for the Optometry Front Desk receptionist position at Hyde Eyecare?
About us
At Hyde Eye Care, we're passionate about protecting your vision and eye health. Our state-of-the-art office in Morristown, Tennessee has six eye care physicians and we have the latest diagnostic eye equipment and the most advanced eye care treatment options for vision conditions and eye diseases, and we also keep your eye health regimen up-to-date with preventative eye exams and vision tests.
Front Desk Receptionist
Responsibilities
- Answer phone calls, emails, and walk in inquiries
- Creating a positive first impression of our clinic for patients and referring doctors
- Communicate with patients and referring doctors to schedule appointments and collect patient data
- Input information accurately and efficiently into our practice management system and electronic medical records system
- Greet patients as they enter our facility
- Collect and verify patient demographic information
- Communicate professionally to answer patient and doctor inquiries
- Answering phones, scheduling appointments, and verifying insurance information.
- Understand and maintain HIPAA
- Responsible for obtaining complete and accurate demographic, financial, and clinical information to help ensure maximum reimbursement, reviews and ensures that proper insurance payer plan choice and billing address are assigned in our Practice Management System. Verifies relevant group/ID numbers.
- Collect co-payments, co-insurance, and deductibles according to point of service collections policies and procedures.
- Performs related responsibilities as required or directed.
Skills and Qualifications
- Demonstrates excellent communication skills and the ability to work with all levels of staff to resolve urgent issues in a prompt and professional manner.
- Attention to detail and organization a must
- Excellent communication skills and a team player attitude
- Always represents our company with kindness and professionalism
- Efficient problem solver
- Experience with computer programs
We are looking for a reliable and professional Front Desk Receptionist to join our team. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks simultaneously. If you are customer-oriented, organized, and have previous experience in a similar role, we would love to hear from you.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- On-the-job training
- Paid sick time
- Paid time off
- Uniform allowance
- Vision insurance
Work Location: In person