Revenue Manager

Qualifications:

• 1-3 years as a Revenue Manager in the hotel industry (preferably Hyatt)
• Experience as a top STR performer within their hotel's competitive set.
• Hyatt brand experience preferred.
• Powerful organization and analytical skills
• Intermediate or expert skill level in using the Microsoft Office suite of products
• Refined verbal and written communication skills
• Exceptional time management and organizational skills.
• Display leadership qualities that mentor, develop, and guide hotel team members, such as revenue analysts and managers.
  
  
  

Responsibilities:

• To maximize room sales and revenue.
• To maximize employee productivity through the use of multi-skilling, multi-tasking, and flexible scheduling to meet the financial goals of the business, as well as the expectations of the guests.
• To ensure that the Reservations operate with the lowest possible cost structure while also delivering on the brand promise to the guest proactively managing costs based on key performance indicators.
• To help prepare the Annual Business Plan.
• To assist in monthly forecasting‌.
• Ensure that all relevant hotels, company, and local rules, policies, and regulations are adhered to, including credit and payment policies.
• To actively take part in weekly yield and revenue management meetings, preparing the information and reports as necessary to ensure a productive meeting.
• To assist in the preparation, utilization, and update of an annual Marketing Plan, broken down as necessary by the department.
• To oversee the taking and processing of all room reservations according to hotel and company guidelines.
• To administer the loading of all new rates into the relevant reservation systems, including testing and deployment.
• To work with other departments, checking the room and room-type availability, to maximize room sales, yield, and average room rate through upselling and other inventory and rate management initiatives.
• To oversee and assist with the processing of individual and group reservations, rooming lists, waitlists, and other reservations.
• To ensure the proper handling of all overbooking situations and wait-listed business, working closely with the relevant departments.
• To prepare accurate advance booking counts and forecasts.
• To build strong relationships with all sources of bookings and work closely with the Marketing Department in maintaining and developing these relationships.
• Ensure that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
• To help make sure that all Touches of Hyatt and the Rooms Top 20 are implemented into the Reservations Department.
• To respond to the results of the Consumer Audit and ensure that the relevant changes are implemented.
  
  
  

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.