Operations Trainee (Manager in Training Program)

Overview:

The Operations Trainee Front Office - Part Time or Full-time assists the operation and team to ensure, exceptional service, quality and value to each guest throughout their stay from front office, concierge, PBX and bell staff.

Resposibilities:

• Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.
• Accept opportunities to learn new skills,
• Improve performance or cross-train for other hotel positions
• Solve routine problems that occur on the job
• Ask questions when not sure how to complete something
• Learn new skills as quickly as most others in the same job.
• Engage in task-based assignments and learning activities to develop operational expertise
• Interact with owners, guests, and associates to enhance service skills
  
  
  

Qualifications:

• Bachelor's degree in hospitality management or similar.
• Availability to work weekends and holidays
• Experience in Hospitality Front of House.
  
  
  

Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Hotel Discounts
• Comprehensive benefits package. (full-time position only)
  
  
  

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.