Demo

Front Office Manager

Hyatt
Waltham, MA Full Time
POSTED ON 4/7/2026
AVAILABLE BEFORE 5/6/2026
About Us

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Front Office Manager Overview:

The Front Office Manager is responsible for overseeing the Front Office by effectively leading and motivating associates, maintain departmental training/development and strict adherence to all Waterford Hotel Group guest service standards. The right candidate will be detail oriented with excellent organizational skills, have the ability to make quick decisions, and problem solve to achieve guest satisfaction while ensuring compliance with policy and financial standards.

Schedule: 2pm - 11pm; Tuesday - Saturday

This is not a Monday thru Friday job, in fact it requires a flexible schedule that includes weekends, holidays and nights, but it is for you if you love people and have the right attitude!

Job Requirements:

  • Ideal candidate must have at least 2-3 years Hotel Front Desk Supervisor experience.
  • Detail oriented with emphasis on continuous process improvement
  • Ability to work independently within a framework
  • You must be able to pass a thorough background check as well as be drug free.


WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS

On Demand Pay - Why wait for pay day – get your pay when you need it 24/7.

Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan - Nobody wants to work forever, start planning for your future now.

Hotel Discounts - It’s one of the biggest industry perks.

Shoes for Crews - All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Salary.com Estimation for Front Office Manager in Waltham, MA
$61,545 to $82,450
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