What are the responsibilities and job description for the Front Desk - Night Auditor (Overnight Position) position at Hyatt?
- Welcome and assist guests with latenight checkins, checkouts, and inquiries
- Complete nightly audit procedures, balancing daily transactions and verifying accuracy
- Prepare and distribute reports for hotel leadership and departments
- Monitor property activity and maintain a secure environment during overnight hours
- Handle guest concerns with professionalism, empathy, and effective problemsolving
- Process payments and maintain compliance with all cashhandling and accounting procedures
- Collaborate with overnight housekeeping, security, and engineering when needed
- Uphold the polished, guestfocused service experience that defines the Hyatt Regency New Orleans
At Hyatt, we care for people so they can be their best - and that includes every colleague who joins our team. As part of the Front Office team at Hyatt Regency New Orleans, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future.
Benefits Include:Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development, and career mobility with opportunities for advancement at every level
Affordable Benefits after 30 days - Fulltime colleagues are eligible for medical, dental, vision, life, LTD, and STD coverage
Referral Bonuses up to $500.00 - For bringing new members to our team
Free and Discounted Room Nights at Hyatt hotels around the world
Paid Time Off - Holiday pay, new child leave, and personal days
Healthcare FSA - Save money on eligible medical expenses
Financial Perks - 401(k) with company match and discounted employee stock purchase plan
Employee Assistance Program - 24/7 emotional support, legal guidance, and personal & financial resources
Retail Discounts - Savings at Headspace, Apple, AT&T, Verizon, and more
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
- Ability to work overnight shifts (including weekends and holidays) is required
- Strong attention to detail and comfort with basic accounting procedures
- Previous hotel or front desk experience preferred
- Excellent communication and customer service skills
- Ability to work independently and remain focused in a quiet, latenight setting
- Dependability, professionalism, and a guestservice mindset