What are the responsibilities and job description for the Executive Assistant & Office Coordinator position at Hyatt?
Organization- Hyatt Lifestyle Group Austin Hub
Summary
The Opportunity
We are seeking a motivated and detail-oriented individual to support Hyatt’s Lifestyle Creative Hub in Austin, TX. In this role, you will be a part of the broader Lifestyle Group that is passionate about delivering exceptional brand focused guest experience, while collaborating closely with colleagues across the brand’s collection
Who We Are
At Hyatt, our ambition is bold: to be the most responsive, most innovative, and best-performing company in hospitality. Within that vision, The Lifestyle Group stands apart—anchored in design that resonates, cultural relevance that inspires, and guest experiences that cannot be found anywhere else.
The Lifestyle Group is more than a collection of hotels—it’s a movement within hospitality. We are building an organization that is more agile, more accountable, and more inspiring, anchored by our commitment to colleagues, guests, and owners alike. Here, you’ll help write the next chapter of hospitality—one defined by cultural relevance, brand integrity, and transformative experiences.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
Annual allotment of free hotel stays at Hyatt hotels globally
Work-life benefits including well-being initiatives such as a complimentary Headspace subscription
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role
The Executive Assistant & Office Coordinator will be direct support for the VP, Operation - Lifestyle as well as support the Lifestyle Group with the day-to-day operations of the Creative Hub in Austin, TX. In addition, this position will assist the regional team with ownership presentations, compiling reports, owner and customer satisfaction inquiries, correspondence, and communications, organizing travel, expense reporting and managing calendars.
Key Responsibilities
Overseeing the efficient running of The Lifestyle Hub in Austin, including scheduling meetings and events, scheduling maintenance, handling mail, maintaining inventory and stock levels of office supplies, office deliveries, handling invoices, access cards and liaising with the property management.
Accounts Receivables – prepare the monthly combined AR report for the region, follow up with hotels for commentary and maintain all payment plans. Assist RVP of Finance in the maintenance of regional AR.
Follow up on General Manager and Hotel deadlines on behalf of VP’s.
Prepare presentations for Hotel Owners.
Manage office communications, including calls from Owners, General Managers and Guests.
Manage VP correspondence, schedules, travel, and expense reporting.
Schedule Regional Video and Conference calls, compile and prepare visual presentations in PPT.
Primary Liaison with Office building property managers.
Coordinate regular maintenance of the office and equipment & repairs as needed.
Plan & Coordinate office and regional meetings, events & celebrations.
Handle office visitor needs, accommodations & transportation arrangements.
Handle office invoicing, shipping, and receiving packages.
Deliveries- being present to accept, confirm sign, and distribute.
Coordinating outgoing packages and messenger/courier service, preparing FedEx labels/ packages.
Greeting and identifying all visitors, ensuring no one enters the office who is not scheduled to be there.
Ownership of cleaning and office supplies - taking inventory, assessing needs, communicating with employees and cleaning crew, obtaining approval, ordering, expenses, stocking supplies and paper goods, etc. on weekly / monthly basis as needed.
Sourcing, obtaining approval, ordering, overseeing delivery, stocking.
Ensuring fridge remains stocked with beverages, snacks, etc., replenishing as needed.
Ownership of cleaning and office supplies - taking inventory, assessing needs, communicating with employees and cleaning crew, obtaining approval, ordering, expenses, stocking supplies and paper goods, etc. on weekly / monthly basis as needed.
Ordering meals for meetings, office gatherings, events, etc.
Demonstrate a commitment to Hyatt core values.
Opportunities to participate in Hyatt’s Diversity & Inclusion activities.
Qualifications
Experience Required:
Bachelor’s Degree, Preferably Business-related study desired.
5 years’ experience in an Administrative or supervisory capacity.
Prior Accounts Receivable Experience Preferred.
Expertise with Microsoft office software: Outlook, Word, PowerPoint, Proficiency with Excel, and Adobe Acrobat.
Experience Preferred:
Strong organizational skills, ability to work independently.
Professional and clear written and verbal skills.
Strong interpersonal skills in business and social environments.
Bilingual English – Spanish preferred.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Summary
The Opportunity
We are seeking a motivated and detail-oriented individual to support Hyatt’s Lifestyle Creative Hub in Austin, TX. In this role, you will be a part of the broader Lifestyle Group that is passionate about delivering exceptional brand focused guest experience, while collaborating closely with colleagues across the brand’s collection
Who We Are
At Hyatt, our ambition is bold: to be the most responsive, most innovative, and best-performing company in hospitality. Within that vision, The Lifestyle Group stands apart—anchored in design that resonates, cultural relevance that inspires, and guest experiences that cannot be found anywhere else.
The Lifestyle Group is more than a collection of hotels—it’s a movement within hospitality. We are building an organization that is more agile, more accountable, and more inspiring, anchored by our commitment to colleagues, guests, and owners alike. Here, you’ll help write the next chapter of hospitality—one defined by cultural relevance, brand integrity, and transformative experiences.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
Annual allotment of free hotel stays at Hyatt hotels globally
Work-life benefits including well-being initiatives such as a complimentary Headspace subscription
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role
The Executive Assistant & Office Coordinator will be direct support for the VP, Operation - Lifestyle as well as support the Lifestyle Group with the day-to-day operations of the Creative Hub in Austin, TX. In addition, this position will assist the regional team with ownership presentations, compiling reports, owner and customer satisfaction inquiries, correspondence, and communications, organizing travel, expense reporting and managing calendars.
Key Responsibilities
Overseeing the efficient running of The Lifestyle Hub in Austin, including scheduling meetings and events, scheduling maintenance, handling mail, maintaining inventory and stock levels of office supplies, office deliveries, handling invoices, access cards and liaising with the property management.
Accounts Receivables – prepare the monthly combined AR report for the region, follow up with hotels for commentary and maintain all payment plans. Assist RVP of Finance in the maintenance of regional AR.
Follow up on General Manager and Hotel deadlines on behalf of VP’s.
Prepare presentations for Hotel Owners.
Manage office communications, including calls from Owners, General Managers and Guests.
Manage VP correspondence, schedules, travel, and expense reporting.
Schedule Regional Video and Conference calls, compile and prepare visual presentations in PPT.
Primary Liaison with Office building property managers.
Coordinate regular maintenance of the office and equipment & repairs as needed.
Plan & Coordinate office and regional meetings, events & celebrations.
Handle office visitor needs, accommodations & transportation arrangements.
Handle office invoicing, shipping, and receiving packages.
Deliveries- being present to accept, confirm sign, and distribute.
Coordinating outgoing packages and messenger/courier service, preparing FedEx labels/ packages.
Greeting and identifying all visitors, ensuring no one enters the office who is not scheduled to be there.
Ownership of cleaning and office supplies - taking inventory, assessing needs, communicating with employees and cleaning crew, obtaining approval, ordering, expenses, stocking supplies and paper goods, etc. on weekly / monthly basis as needed.
Sourcing, obtaining approval, ordering, overseeing delivery, stocking.
Ensuring fridge remains stocked with beverages, snacks, etc., replenishing as needed.
Ownership of cleaning and office supplies - taking inventory, assessing needs, communicating with employees and cleaning crew, obtaining approval, ordering, expenses, stocking supplies and paper goods, etc. on weekly / monthly basis as needed.
Ordering meals for meetings, office gatherings, events, etc.
Demonstrate a commitment to Hyatt core values.
Opportunities to participate in Hyatt’s Diversity & Inclusion activities.
Qualifications
Experience Required:
Bachelor’s Degree, Preferably Business-related study desired.
5 years’ experience in an Administrative or supervisory capacity.
Prior Accounts Receivable Experience Preferred.
Expertise with Microsoft office software: Outlook, Word, PowerPoint, Proficiency with Excel, and Adobe Acrobat.
Experience Preferred:
Strong organizational skills, ability to work independently.
Professional and clear written and verbal skills.
Strong interpersonal skills in business and social environments.
Bilingual English – Spanish preferred.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
