What are the responsibilities and job description for the Lobby Ambassador position at Hyatt Vacation Ownership?
Hourly Rate: $30.49
JOB STATUS: Casual (0/19 hours a week)
Are you looking for a place where meaningful moments are made together?
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lobby Ambassador at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
- Benefit Eligibility will vary by position
Site Specific Perks
- Free daily associate meal
- AAA Four Diamond Resort
- Complimentary breakroom amenities & soft drinks
- Bi-monthly and quarterly celebrations and awards
- Company branded attire for outdoor associates
- Complimentary work shoes
- Discounts to onsite food outlets
- Quarterly team luncheon celebrations and awards
- Community service opportunities
- Sustainability awards - Audubon Green Lodging
As a Lobby Ambassador, a typical day will include:
Operate company vehicles following our company policies and standards (including but not limited to golf carts).
Greets and engages resort guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.).
Responds to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by arranging or identifying appropriate providers.
Informs guests of property amenities, services, hours of operation, and local areas of interest and activities.
Gathers, summarizes and provides local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities.
Contacts appropriate individuals or departments (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest calls, requests, or problems.
Guest Experience and Company Standards
Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become aLobby Ambassador at MVW:
Valid driver's license may be required with at least one year of clean driving history.
Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Salary : $31,000 - $63,000
