What are the responsibilities and job description for the PM Front Desk Host - Full-Time - Sign-on Bonus! position at Hyatt Regency?
Organization- Hyatt Regency Minneapolis
Summary
Opportunity is calling. Join Hyatt. When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.
Front Desk Hosts are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall guest experience by providing top level customer service during their stay. Responsibilities include guest registration, processing forms of payment, responding to guest inquires and upselling hotel rooms. Our front desk hosts are the first point of contact, and the face of Hyatt Regency Minneapolis. If you have customer service experience and are interested in hospitality, we’d love to hear from you!
What You Can Expect
Qualifications
Summary
Opportunity is calling. Join Hyatt. When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.
Front Desk Hosts are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall guest experience by providing top level customer service during their stay. Responsibilities include guest registration, processing forms of payment, responding to guest inquires and upselling hotel rooms. Our front desk hosts are the first point of contact, and the face of Hyatt Regency Minneapolis. If you have customer service experience and are interested in hospitality, we’d love to hear from you!
What You Can Expect
- Collaborative and team-driven environment with diverse industry experience and multi-cultural backgrounds
- Health benefit eligibility at 30 days of employment
- 401K with company match – eligible to contribute at 30 days of employment
- Discounted room nights at over 1,000 Hyatt properties upon hire
- Free room nights at over 1,000 Hyatt properties at 90 days of employment
- Education Assistance/Tuition Reimbursement
- Discounted employee parking ($5/day or $100/mo)
- Access to hotel gym (25,000 sq. ft.)
- Free meals in colleague cafeteria
- Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks)
- Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)
- This position is eligible for upsell incentives based on individual performance.
- After your first 30 days with us, you’ll receive a $250 sign‑on bonus.
Qualifications
- Customer service experience
- Hotel/Front Desk experience (preferred)
- Strong written and verbal communication skills
- Money handling experience (preferred)
- This is a PM role with shifts typically starting at 3pm
Salary : $5 - $100