What are the responsibilities and job description for the Housekeeping Supervisor position at Hyatt Regency?
Organization- Hyatt Regency DFW Airport
Summary
Care connects us.
At Hyatt, we believe in the power of belonging – of making people feel at home no matter where they are in the world.
Come be part of our Rooms team as a Housekeeping Supervisor at the Hyatt Regency DFW located across from Terminal C of the DFW Airport. The Hyatt Regency DFW features 811 guestrooms and 92,000 square feet of function space.
Not sure where were located? Click HERE
The Housekeeping Supervisor is responsible for assisting in the oversight of the housekeeping area, to include public areas and night cleaning, room inspections, on the floor with the Housekeeping team and other duties as needed. This requires some understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests and meeting planners is helpful. These responsibilities may also include staff training, development and scheduling. The Housekeeping Supervisor will promote an atmosphere that insures customer and colleague satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.
Benefits & Perks:
As a colleague, we have you covered with awesome benefits and perks.
A true desire to satisfy the needs of others in a fast paced environment
Summary
Care connects us.
At Hyatt, we believe in the power of belonging – of making people feel at home no matter where they are in the world.
Come be part of our Rooms team as a Housekeeping Supervisor at the Hyatt Regency DFW located across from Terminal C of the DFW Airport. The Hyatt Regency DFW features 811 guestrooms and 92,000 square feet of function space.
Not sure where were located? Click HERE
The Housekeeping Supervisor is responsible for assisting in the oversight of the housekeeping area, to include public areas and night cleaning, room inspections, on the floor with the Housekeeping team and other duties as needed. This requires some understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests and meeting planners is helpful. These responsibilities may also include staff training, development and scheduling. The Housekeeping Supervisor will promote an atmosphere that insures customer and colleague satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.
Benefits & Perks:
As a colleague, we have you covered with awesome benefits and perks.
- Medical, Dental, Vision benefits offered at 30 days of employment
- Complimentary on-site hotel covered parking
- Complimentary colleague meal during shift
- 401k options and company match
- Discounted and complimentary hotel accommodations anywhere in the world
- Paid Holidays, Sick Time & Vacation
- Tuition Reimbursement
- And so much more!
A true desire to satisfy the needs of others in a fast paced environment
- Bilingual skill set is a plus!
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- 2 years of progressive hotel supervisor experience preferred
- Service oriented style with professional presentations skills
- Ability to effectively manage resolutions for any guest challenges that arise
- Must possess the following strengths: high energy, entrepreneurial spirit, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Proficient in Microsoft Word, Excel and other POS systems is required
- Must have excellent organizational, interpersonal and administrative skills
- Shift availability: Full Time for PM shifts, weekends, and holidays