What are the responsibilities and job description for the Guest Services Agent position at Hyatt Regency?
Organization- Hyatt Regency Washington on Capitol Hill
Summary
Join us for this incredible opportunity at Hyatt Regency Washington on Capitol Hill, just steps away from the U.S. Capitol building. Not only will you be part of a great hotel team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running!
As a Guest Services Agent, you will primarily be responsible for greeting guests as they enter and leave the hotel, assisting with luggage to and from the room, obtaining transportation when requested, and ensuring the front drive remains clear of parked vehicles. This role will require communication and coordination with the Front Desk. This person must be comfortable engaging in conversation as they will speak with guests about general hotel information, the surrounding area, any additional requests they may have, among other items. This person will work primarily in the afternoon and evening, and occasionally in the morning so they must have availability between 6:00am - 11:30pm any day of the week, including weekends and holidays.
The hourly rate for this position is $22.3088, with increases at six months and one year.
Benefits available with this position include:
Qualifications
Summary
Join us for this incredible opportunity at Hyatt Regency Washington on Capitol Hill, just steps away from the U.S. Capitol building. Not only will you be part of a great hotel team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running!
As a Guest Services Agent, you will primarily be responsible for greeting guests as they enter and leave the hotel, assisting with luggage to and from the room, obtaining transportation when requested, and ensuring the front drive remains clear of parked vehicles. This role will require communication and coordination with the Front Desk. This person must be comfortable engaging in conversation as they will speak with guests about general hotel information, the surrounding area, any additional requests they may have, among other items. This person will work primarily in the afternoon and evening, and occasionally in the morning so they must have availability between 6:00am - 11:30pm any day of the week, including weekends and holidays.
The hourly rate for this position is $22.3088, with increases at six months and one year.
Benefits available with this position include:
- Medical / Dental / Vision Insurance
- Life Insurance
- Pension and 401k
- Paid vacation, sick days, and holidays
- Paid family bonding time and adoption assistance
- Free room nights after 90 days, discounted and friends & family room rates immediately
- Tuition reimbursement
- Free meal during the workday
- Employee Stock Purchase Plan
- Discounts at various retailers
- Growth potential locally and throughout the country
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal skills.
- Ability to stand and walk for long periods of time.
- Must have physical stamina to lift moderate amounts of weight.
- An engaging and caring personality.
- Availability to work any day of the week including weekends and holidays, between 6:00am and 11:30pm.
Salary : $22