What are the responsibilities and job description for the Front Office Lead position at Hyatt Regency?
Organization- Hyatt Regency Mission Bay Spa and Marina
Summary
Front Office Leads are primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Front Office Lead's ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Front Office Leads must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, giving direction and may include training. Front Office Lead is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management.
The hourly rate for this position is $28.06
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including paid holidays, vacation and sick leave, medical health care, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals and free parking during shifts, and many more!
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Summary
Front Office Leads are primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Front Office Lead's ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Front Office Leads must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, giving direction and may include training. Front Office Lead is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management.
The hourly rate for this position is $28.06
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including paid holidays, vacation and sick leave, medical health care, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals and free parking during shifts, and many more!
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal and written communication skills.
- Experience and thorough understanding of Front Office Operations.
- Must have extensive front office experience.
- Must have full open availability
Salary : $28