What are the responsibilities and job description for the Front Office Host/PBX position at Hyatt Regency?
Organization- Hyatt Regency Aruba Resort, Spa and Casino
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.
Front Office colleagues are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives the opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You'll be the face of Hyatt as a Front Office Colleague. This position will be cross-trained as a PBX operator.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
We care.
Care defines us at Hyatt. We see it in the way we treat each other and our guests. It's our superpower.
We channel this strength into our vision for evolving the future of hospitality.
We create a culture of warmth, empathy and respect.
We build connections, celebrate success and create inclusive environments, together.
Qualifications
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.
Front Office colleagues are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives the opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You'll be the face of Hyatt as a Front Office Colleague. This position will be cross-trained as a PBX operator.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
We care.
Care defines us at Hyatt. We see it in the way we treat each other and our guests. It's our superpower.
We channel this strength into our vision for evolving the future of hospitality.
We create a culture of warmth, empathy and respect.
We build connections, celebrate success and create inclusive environments, together.
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment.
- Flexible schedule including am or pm shifts, weekends, and Holidays.
- Refined verbal and written communication skills.
- Ability to stand for long periods of time.
- Experience and a thorough understanding of front-office operations