What are the responsibilities and job description for the Executive Housekeeper position at Hyatt Regency?
Company Description
Hyatt Regency is a globally recognized hospitality brand with over 150 hotels in more than 30 countries, catering to business and leisure travelers. Renowned for its welcoming atmosphere, Hyatt Regency provides enthusiastic service to meet the unique needs of guests, from convention-goers to vacationers. Our hotels are strategically located in urban centers, suburban areas, airports, convention hubs, and vacation destinations. At Hyatt Regency, every detail counts in delivering exceptional guest experiences.
Nestled among the Monterey pines and just minutes from California’s scenic Central Coast, Hyatt Regency Monterey Hotel & Spa on Del Monte Golf Course captures the essence of relaxed luxury. Spanning 22 acres of natural beauty, the resort invites guests to unwind in 560 elegantly designed rooms and suites, savor locally inspired cuisine, rejuvenate at the full-service spa, and play a round on the historic Del Monte Golf Course. Whether visiting for business or leisure, every moment reflects Hyatt’s genuine commitment to warmth, well-being, and unforgettable hospitality — creating a destination where comfort, connection, and California charm beautifully come together.
Overview:
Are you an accomplished leader with a passion for excellence and an eye for detail?
We are seeking an Executive Housekeeper to provide strategic leadership and operational oversight for our housekeeping department. In this critical role, you will set the vision and standards for cleanliness, efficiency, and service excellence across the property, ensuring every guest enjoys an exceptional and memorable stay.
As Executive Housekeeper, you will lead and develop a large, diverse team, cultivating a culture of accountability, engagement, and continuous improvement. Your proven expertise in housekeeping operations, combined with strong business acumen and a commitment to innovation, will drive departmental performance and guest satisfaction at the highest level.
Key Responsabilities:
- Lead and manage the housekeeping team to maintain the highest standards of cleanliness and presentation
- Develop and implement housekeeping policies, procedures, and quality standards
- Monitor and control housekeeping budgets and expenses
- Conduct regular inspections to ensure adherence to cleanliness and quality standards
- Train, motivate, and mentor the housekeeping team to deliver exceptional service
- Collaborate with other departments to meet guest expectations and address any issues
- Maintain inventory of cleaning supplies and equipment
- Uphold safety and sanitation standards, ensuring a healthy work environment
- Responsible for the hiring, training, and supervision of property housekeeping staff.
- Prepares work schedule for staff and authorizes payroll for the department based on approved labor standards.
- Organize and set up deep cleaning projects.
- Monitor guest complaints and take corrective action
If you are a results-oriented executive with a successful track record in luxury housekeeping leadership, we invite you to apply and bring your expertise to our dedicated team.
Qualifications:
- Bachelor’s degree in Hospitality or related field preferred or equivalent experience
- 4 years of housekeeping management experience, preferably in a hotel or resort setting in a Union Property in a similar role.
- Knowledge of housekeeping and laundry operations.
- Exceptional communication and interpersonal skills; bilingual in English/Spanish preferred.
- Strong leadership and team management skills.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors of the hotel.
- Proficient in Microsoft Office Suite and hotel management software.
- Knowledge of inventories, scheduling, and productivity.
Benefits:
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Bonus incentive plan up to 25% base salary
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match (no waiting period)
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.