What are the responsibilities and job description for the Housekeeping Supervisor position at Hyatt Regency Suites?
Hyatt Regency Greenville is seeking an experienced Supervisor for their Housekeeping department. The purpose of the Housekeeping Supervisor is to assure the overall success of the hotel by meeting or exceeding the guest expectation for product cleanliness.
Supervisory Responsibilities
Directly or indirectly supervises associates and/or supervisors. Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws. Responsibilities include but are not limited to interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Essential Job Functions
- Ensure overall cleanliness of the hotel by supervising daily housekeeping activities, maintaining organized work schedules, and coordinating with other departments.
- Train, motivate, and monitor housekeeping staff, ensuring high performance, adherence to safety protocols, and exceptional service standards.
- Conduct routine inspections of guest rooms and public spaces, ensuring cleanliness meets brand standards; implement a 100-point room inspection system.
- Maintain proper linen, cleaning supplies, and amenities; manage requisitions and purchases while staying within budget.
- Enforce safety rules, address maintenance needs, and coordinate with engineering for timely repairs and upkeep.
- Keep leadership informed of significant issues, monitor performance metrics, and ensure compliance with hotel and franchise standards.
- Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
- Full-time hours available (at least 32 hours per week); must have flexible availability to include nights, weekends, and holidays.
Experience/Education
High school diploma or general education degree or equivalent combination of education and experience required. Must speak, read, and understand English.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.