What are the responsibilities and job description for the FRONT OFFICE HOST (OVERNIGHT AVAILABILITY REQUIRED) position at Hyatt Regency San Francisco Airport?
Summary
At Hyatt, we believe our guests choose us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. As a Front Office Host, you play a key role in creating a welcoming first impression and delivering exceptional guest experiences throughout each stay.
The Front Office Host is responsible for assisting guests with check-in and check-out, managing reservations, responding to guest inquiries, and ensuring smooth front desk operations. This position also serves as a Relief Night Auditor with additional evening shifts on other days. Open availability is essential to support operational needs.
This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment while maintaining a warm and professional demeanor. Responsibilities during overnight shifts include balancing daily financial transactions and preparing reports.
This position requires continuous standing, frequent use of computer systems, and interaction with guests and colleagues. Must be able to work a flexible schedule, including overnight shifts evenings, weekends, and holidays.
The hourly rate for this position is $30.29. Effective April 1, 2026, the hourly rate for this position is $30.79.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.
Play
Play
00:00
Settings
Enter fullscreen
Qualifications
Greet guests and complete check-in and check-out procedures
Handle reservations, room assignments, and guest requests
Provide knowledgeable and courteous service to guests and colleagues
Perform night audit duties, including balancing reports and financial transactions
Address guest concerns and resolve issues promptly
Maintain front desk organization and cleanliness
Communicate effectively with other departments to ensure seamless operations
Follow all safety and security procedures
Able to work a flexible schedule, including overnight shifts, evenings, weekends, and holidays, in accordance with operational needs
At Hyatt, we believe our guests choose us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. As a Front Office Host, you play a key role in creating a welcoming first impression and delivering exceptional guest experiences throughout each stay.
The Front Office Host is responsible for assisting guests with check-in and check-out, managing reservations, responding to guest inquiries, and ensuring smooth front desk operations. This position also serves as a Relief Night Auditor with additional evening shifts on other days. Open availability is essential to support operational needs.
This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment while maintaining a warm and professional demeanor. Responsibilities during overnight shifts include balancing daily financial transactions and preparing reports.
This position requires continuous standing, frequent use of computer systems, and interaction with guests and colleagues. Must be able to work a flexible schedule, including overnight shifts evenings, weekends, and holidays.
The hourly rate for this position is $30.29. Effective April 1, 2026, the hourly rate for this position is $30.79.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.
Play
Play
00:00
- 01:58
Settings
Enter fullscreen
Qualifications
Greet guests and complete check-in and check-out procedures
Handle reservations, room assignments, and guest requests
Provide knowledgeable and courteous service to guests and colleagues
Perform night audit duties, including balancing reports and financial transactions
Address guest concerns and resolve issues promptly
Maintain front desk organization and cleanliness
Communicate effectively with other departments to ensure seamless operations
Follow all safety and security procedures
Able to work a flexible schedule, including overnight shifts, evenings, weekends, and holidays, in accordance with operational needs
Salary : $30 - $31