Assistant Director of Operations - Food & Beverage

Organization- Hyatt Regency La Jolla

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Director of Food and Beverage is responsible for overseeing and directing Restaurants, In-Room Dining, Lounges, and any other Food or Beverage related areas operated by Hyatt.

Duties Include But Are Not Limited To

• Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Implement and maintain F&B sales/marketing programs
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary review
• Motivate and inspire the F&B Team, creating a strong service culture
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
• Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Exercise quality control for both food and beverage
• Maintaining Hyatt standards of service and ensure their implementation
• Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Maintain communications with Corporate Staff
• Coach and counsel employees to reflect Hyatt service standards and procedures
  
  

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Hyatt has a very competitive benefit package for colleagues, which may include:

• Complimentary or Discounted hotel room nights
• Unlimited colleague and friends & family discounted room rates
• Bereavement and jury duty pay
• Vacation, sick, new child leave
• Medical, dental and vision Insurance, discounted prescriptions after 30 days
• 401(k) w/ match
• Direct deposit
• Complimentary colleague meals
• Complimentary parking & dry cleaning for assistant director positions
• Opportunity for growth and advancement!
  
  

The salary range for this position is $91,200-$136,800. This is the pay range for this position that Hyatt Regency La Jolla reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• The ideal candidate with have 3 years of progressive hospitality leadership experience within Rooms and/or Food and Beverage, preferably both.
• Candidates will have the ability to lead and manage the guest experience throughout all hotel operations.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Service oriented style with professional presentations skills
• Proven leadership skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills