What are the responsibilities and job description for the Guest Room Attendant position at Hyatt Place - Owings Mill?
Job Summary
Hyatt Place Owings Mills is seeking dependable, hardworking, and detail-oriented Room Attendants to join our Housekeeping team.
The ideal candidate takes pride in maintaining clean, comfortable, and welcoming guest rooms while delivering exceptional hospitality. We are looking for individuals who work efficiently, follow brand standards, and understand the importance of providing guests with a positive hotel experience.
Key Responsibilities
- Clean and service assigned guest rooms according to Hyatt brand standards.
- Make beds, change linens, dust furniture, vacuum carpets, and mop floors.
- Thoroughly clean and sanitize bathrooms, including toilets, showers, sinks, mirrors, and floors.
- Replenish towels, toiletries, coffee supplies, and guest amenities.
- Inspect rooms for cleanliness, damages, and maintenance concerns.
- Report maintenance issues, lost and found items, and safety hazards immediately.
- Maintain housekeeping carts, equipment, linen closets, and storage areas in a clean and organized manner.
- Complete assigned rooms within established productivity standards without compromising quality.
- Respond professionally and courteously to guest requests.
- Follow proper procedures for handling cleaning chemicals and equipment.
- Assist with cleaning public areas and other housekeeping duties as assigned.
- Work cooperatively with supervisors and other departments to ensure rooms are ready for guest arrivals.
Qualifications
- Previous hotel housekeeping experience preferred but not required.
- Strong attention to detail and commitment to cleanliness.
- Ability to work independently and as part of a team.
- Dependable, punctual, and able to maintain consistent attendance.
- Ability to follow instructions and complete assignments efficiently.
- Positive attitude and professional appearance.
- Willingness to work weekends and holidays as business demands.
- Ability to perform physically demanding tasks, including standing, walking, bending, reaching, and pushing housekeeping carts throughout the shift, with or without reasonable accommodation.
What We Are Looking For
We are seeking team members who:
- Take pride in their work and pay attention to the smallest details.
- Understand that cleanliness is one of the most important parts of the guest experience.
- Are reliable, motivated, and willing to help their teammates.
- Can work in a fast-paced hotel environment.
- Take accountability for the quality of their assigned rooms.
- Maintain a professional and respectful attitude toward guests and coworkers.
Why Join Our Team?
At Hyatt Place Owings Mills, we believe that a clean and welcoming hotel starts with a dedicated housekeeping team. We value teamwork, reliability, professionalism, and individuals who take pride in delivering quality service.
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15