What are the responsibilities and job description for the Host/Hostess - Part Time position at HYATT PLACE DEWEY BEACH?
A Host/Hostess warmly welcomes and engages guests upon arrival, fostering a comfortable and personalized experience throughout their stay. Using active listening and empathy, they anticipate and address guests' needs, striving to understand their preferences on a personal level. They serve as a key contact and resource for guests, offering creative solutions to any challenges that arise. Additionally, a Host ensures that guests depart with a positive impression, encouraging their return to the hotel in the future.
Team Member Benefits:
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Hotel Room Discounts across multiple brands
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Other Supplemental Benefits
Essential Job Functions:
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Warmly greet and welcome guests upon arrival, providing a positive first impression.
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Manage reservations and maintain an organized seating chart to optimize table turnover.
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Seat guests promptly and efficiently, considering server sections and guest preferences.
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Communicate effectively with guests, servers, and management to ensure a smooth dining experience.
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Practice safe work habits, including wearing protective safety equipment and following MSDS and OSHA standards.
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Perform other duties as requested by management.
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High School diploma or equivalent preferred.
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Previous food and beverage experience or equivalent training required.
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Work schedule varies and may include working on holidays, weekends and alternate shifts.
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Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching..
Job descriptions and responsibilities are subject to change depending on business needs.