What are the responsibilities and job description for the Operations Supervisor position at Hyatt Place Cleveland/Lyndhurst/Legacy Village?
Description
As a Operations Supervisor at Concord Hospitality, you will lead the front desk team in delivering exceptional guest service while maintaining brand and Concord standards. Positioned at the hub of guest interaction, you will ensure a seamless arrival, stay, and departure experience. If you enjoy engaging with others, leading a team, and take pride in being proactive, responsive, and caring, this role is a perfect fit. Many of our supervisors advance within a few years to Assistant General Manager roles.
Responsibilities
Qualifications
Benefits (Full-Time Associates Only)
Why Join Concord?
At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.
We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!
Our associates proudly cheer:
“We Are Concord!”
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
Qualifications
Hyatt Experience a Plus
Behaviors
- Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
- Thought Provoking: Capable of making others think deeply on a subject (Preferred)
- Team Player: Works well as a member of a group (Preferred)
- Loyal: Shows firm and constant support to a cause (Preferred)
- Leader: Inspires teammates to follow them (Preferred)
- Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
Motivations
-
Preferred
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
-
Preferred
Goal Completion: Inspired to perform well by the completion of tasks
-
Preferred
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
-
Preferred
Self-Starter: Inspired to perform without outside help
Skills
- Analytical (Some Knowledge)
Experience
-
Preferred
Hyatt Experience a Plus
-
Required
1 years:
Hotel Experience
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: Hospitality Online
Salary : $19