What are the responsibilities and job description for the Gallery Host/Night Auditor position at Hyatt Place Bowling Green?
Job Overview:
We are seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor Relief/PM Gallery Host. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. This is an excellent opportunity for someone with a passion for hospitality and guest services. This position would be 2 days on 11pm-7am shift and 2-3 days on 3pm-11pm shift. Position is full time or part time. Overnight shifts are required.
Responsibilities:
- Perform night audit duties, including reviewing and reconciling daily transactions, balancing accounts, and generating reports
- Greet guests and provide exceptional customer service at the front desk
- Handle guest check-ins and check-outs efficiently and accurately
- Assist guests with inquiries and resolve any issues or complaints in a timely manner
- Operate phone systems and respond to guest inquiries via phone or in person
- Maintain accurate records of guest interactions and transactions
- Ensure the safety and security of the hotel premises during the night shift
- Collaborate with other hotel staff to ensure a seamless guest experience
Skills:
- Previous experience in hospitality or hotel industry preferred
- Strong guest service skills with a friendly and professional demeanor
- Excellent communication skills, both verbal and written
- Proficiency in using front desk software systems
- Knowledge of night audit procedures is an asset
- Ability to handle cash transactions accurately
- Multilingual abilities are a plus
- Attention to detail and strong organizational skills
Join our team as a Night Auditor and be part of a dynamic hospitality environment. We offer opportunities for career growth and development in the field of hospitality management.
Job Types: Full-time, Part-time
Pay: $13.00 - $13.50 per hour
Benefits:
- Health insurance
Schedule:
- Evening shift
- Every weekend
- Night shift
- Overnight shift
- Rotating weekends
Work setting:
- In-person
Ability to Relocate:
- Bowling Green, KY 42101: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14