What are the responsibilities and job description for the Night Auditor - Dual Property position at Hyatt House Lewes/Rehoboth Beach?
DUAL PROPERTY NIGHT AUDITOR - HYATT HOUSE LEWES/REHOBOTH HYATT PLACE DEWEY BEACH
Our Night Auditor (Dual Property) is responsible for overseeing the nightly operations of the hotel, including reconciling financial transactions, generating reports, and ensuring guest satisfaction during overnight hours. They verify the accuracy of guest accounts, handle late check-ins and early check-outs, and address any guest inquiries or concerns that may arise during the night shift. Additionally, night auditors may assist with security procedures and perform various administrative tasks to support the smooth functioning of the hotel during non-peak hours.
Team Member Benefits:
- Employer Matched 401K
- Hotel Room Discounts across multiple brands
- Other Supplemental Benefits
Essential Job Functions:
- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Keep records of room availability and guests' accounts, manually or using computers.
- Prepare and distribute daily reports.
- Audit and reconcile cashiers.
- Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
- Input and update financial information into M3 network.
- Check guests/in out and perform Guest Service Agents tasks.
- Respond to guest inquiries and resolve complaints.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits and wear protective safety equipment.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Free parking
Experience:
- Hotel: 1 year (Required)
- Night Audit: 1 year (Preferred)
Shift availability:
- Overnight Shift (Required)
Work Location: In person
Salary : $18 - $20