What are the responsibilities and job description for the Assistant Manager Front Office position at Hyatt Centric Janakpuri New Delhi?
Company Description
Hyatt Centric Janakpuri New Delhi is a dynamic lifestyle hotel designed for modern-day explorers seeking meaningful and engaging experiences. Located in an accessible neighborhood near the District Centre, a Metro Station, and West Delhi’s bustling shopping destinations, the hotel offers unparalleled convenience. Guests can enjoy vibrant social spaces, stylishly spacious rooms, and innovative dining options. These experiences are brought to life by a passionate and energetic team dedicated to creating memorable stays.
Role Description
We are seeking an Assistant Manager Front Office for a full-time, on-site role at Hyatt Centric Janakpuri New Delhi. In this role, you will manage daily front office operations, ensure exceptional customer service, and maintain smooth guest check-in/check-out processes. You will oversee front office staff, address guest concerns, and ensure compliance with hotel policies. Additionally, you will work closely with other departments to enhance guest satisfaction and ensure operational excellence.
Qualifications
Hyatt Centric Janakpuri New Delhi is a dynamic lifestyle hotel designed for modern-day explorers seeking meaningful and engaging experiences. Located in an accessible neighborhood near the District Centre, a Metro Station, and West Delhi’s bustling shopping destinations, the hotel offers unparalleled convenience. Guests can enjoy vibrant social spaces, stylishly spacious rooms, and innovative dining options. These experiences are brought to life by a passionate and energetic team dedicated to creating memorable stays.
Role Description
We are seeking an Assistant Manager Front Office for a full-time, on-site role at Hyatt Centric Janakpuri New Delhi. In this role, you will manage daily front office operations, ensure exceptional customer service, and maintain smooth guest check-in/check-out processes. You will oversee front office staff, address guest concerns, and ensure compliance with hotel policies. Additionally, you will work closely with other departments to enhance guest satisfaction and ensure operational excellence.
Qualifications
- Proficiency in Front Office operations and Office Administration
- Strong skills in Customer Service and Customer Satisfaction
- Excellent Communication skills, both verbal and written
- Leadership and team management capabilities
- Experience in hospitality or a related field is preferred
- Bachelor’s degree in Hospitality Management, Business, or an associated field is advantageous