Branch Manager

At HVAC RNTL, we move fast—delivering commercial HVAC rental solutions when and where they’re needed most. From one-ton spot coolers to large-scale chillers and cooling towers, our team responds with speed and precision, whether it’s a planned project or a 24/7 emergency.

If you’re wired for problem-solving and thrive in a fast-paced environment, you’ll fit right in. Our people set us apart—and with locations across the U.S., there’s room to grow, take on big challenges, and make an immediate impact.

Job Title: Branch Manager
Reports To: National Service Leader
FLSA Status: Exempt

Summary:
We are seeking a results-driven Branch Manager to lead operations at our HVAC rental branch. This role is responsible for overseeing daily branch activities, coordinating field service operations, and ensuring exceptional customer service. The ideal candidate will have experience in the HVAC, rental, or construction industries and a strong background in team leadership, logistics, and operational efficiency.

Essential Duties and Responsibilities:
• Oversee all daily branch operations, ensuring timely and efficient service delivery.
• Coordinate technician schedules, equipment deliveries, and service calls to meet customer and project demands.
• Schedule personnel, materials, and HVAC rental equipment based on project timelines and requirements.
• Generate work orders, dispatch technicians, and proactively communicate with customers regarding service updates.
• Ensure seamless project coordination and maintain high levels of customer satisfaction.
• Maintain accurate branch inventory and uphold jobsite quality standards.
• Enforce safety protocols, conduct regular audits, and ensure OSHA compliance.
• Recruit, hire, and onboard qualified candidates for branch roles.
• Mentor and develop technicians to promote collaboration, performance, and growth.
• Accountable for branch P&L, including budgeting, forecasting, and cost control.
• Accountable for branch inventory accuracy and jobsite quality.
• Responsible for management of Technicians and employee development.
• Make strategic decisions to optimize operations, resource allocation, and customer service.
• Coordinate large project quoting, damages, and cleaning fees with PC Sales Reps.
• POC for customer feedback and issues escalations appropriately.
• Collaborate with internal teams to support business development and operational goals.

Education/Experience:
• Associate’s degree and/or 2 years of operations experience, or 3 years of relevant industry experience.
• Experience in HVAC, rental, or construction industries preferred.
• Proven leadership experience managing teams and driving operational success.
• Strong organizational, motivational, and communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Basic understanding of business accounting and P&L management.
• Demonstrated ability to recruit, hire, and mentor team members.
• Customer-focused with a commitment to service excellence.
• Strong decision-making and problem-solving skills.
• Ability to thrive in a dynamic, field-based environment.
• Familiarity with dispatching software and inventory management systems.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essentials functions. This role requires a combination of office and field work, including time spent at job sites and in warehouse or yard environment. Exposure to HVAC equipment, construction environments, warehouse environments and outdoor conditions.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions.
• Must be able to walk, bend, stand, and reach constantly during a workday.
• Must be able to lift 50 lbs.
• Must be able to pass DOT medical exam.
• Standing for long periods of time (4-5 hours) occasionally
• Must be able travel via plane or car to events
• Use of physical protective equipment (PPE) is required.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.  Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.