What are the responsibilities and job description for the Secretary/Receptionist position at HVAC Concepts INC?
Overview
We are seeking a professional and organized Secretary/Receptionist to join our team. This role is vital in ensuring smooth daily operations by managing client communication, handling phone inquiries with proper etiquette, and maintaining an organized office environment. The ideal candidate will possess strong organizational skills, office experience, and familiarity with QuickBooks to support administrative functions effectively.
Duties
- Serve as the first point of contact for clients and visitors, providing excellent customer service and communication.
- Manage incoming calls with professional phone etiquette, directing inquiries appropriately.
- Maintain organized records and office files to ensure efficient workflow.
- Assist with administrative tasks such as scheduling appointments, managing correspondence, and supporting office operations.
- Utilize QuickBooks for basic bookkeeping tasks, invoicing, and financial record keeping.
- Coordinate client communication to ensure timely responses and follow-up on inquiries or requests.
- Support other administrative duties as needed to contribute to a productive office environment.
Skills
- Strong client communication skills with a professional demeanor.
- Excellent phone etiquette and interpersonal skills.
- Exceptional organizational skills to manage multiple tasks efficiently.
- Prior office experience, preferably in a similar role.
- Proficiency in QuickBooks for financial management tasks.
- Ability to handle administrative responsibilities with accuracy and attention to detail.
- Adaptability and a proactive approach to problem-solving in a dynamic work environment.
Willing to provide training to the right candidate.
Pay: $20.00 - $22.00 per hour
Expected hours: 20.0 – 38.0 per week
Benefits:
- Flexible schedule
Work Location: In person
Salary : $20 - $22