What are the responsibilities and job description for the Manager of Community Services - Horizons - FT position at Hutchinson Regional Healthcare System?
Oversee the delivery of mental health case management services to individuals in the community. Provides support, supervision, and training to the assigned team.
Essential Responsibilities:
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
- Responsible for the initial orientation of new staff as well as on-going training of staff.
- Maintain caseload assignments and update on status of clients.
- Monitor staff documentation for accuracy, quality and timeliness.
- Monitor compliance with billable hours expectations and provides counsel to staff.
- Responsible for processing of payroll for the team and for monitoring the group budget, both expenses and revenue.
- Serve on the management team as part of the assigned department.
- Serve as an active participant in the annual development and implementation of related programs.
- Maintain a reduced caseload and direct productivity level as determined by the Director.
- Meet regularly with team, review monthly productivity performance, and complete periodic audits of frequency and balance of services.
- Act in accordance with the established mission, vision, and values.
- Abide by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).
- Maintain effective communication and professional working relationships with patients/clients and their representatives, team members, contractors, physicians, peers, outside agencies, and the public.
General Responsibilities:
- Perform other duties as assigned.
People Management Responsibilities:
Does this position have people management responsibilities?:
Yes No
“Yes” indicates that this position entails overseeing and guiding team members, encompassing employment decisions and/or suggestions, as well as conducting formal performance assessments.
"No" indicates that this position does not involve managing team members.
Minimum Qualifications:
Required Education and Experience
- Bachelor’s level degree (or higher) in Social Work, Marriage and Family, Psychology, Counseling, or related field
- Minimum of 2 years in a related field.
Required License/Certifications/Registrations
- Kansas Driver’s License (if position requires driving)
- Auto Insurance equal to or greater than the Kansas Insurance requirements (if position requires driving)
- Completion of CPST Case Management training, KHS training, pass KBI, adult abuse registry, and motor vehicle screens.
- Completion of Children Case Management training within 60 days of employment.
Preferred Qualifications:
Preferred Education and Experience
- Three to five years’ experience in the direct provision of community based services. A preference for an individual with demonstrated supervisory and organization skills.
Preferred License/Certifications/Registrations
- LMSW, LMFT, LMLP or LPC, or
- The clinical version of any of the above
Knowledge, Skills, and Abilities:
- Strong interpersonal skills in visualizing strengths, inspiring potential, empowering and mobilizing staff to enhance excellence in positive, proactive service delivery model.
- A demonstrated leadership ability to communicate effectively, listen actively and elicit information using strategic thinking to encourage credibility when giving and receiving day-to-day feedback.
- Strong negotiation skills working in collaboration with diverse populations and various levels of management and community partners
Physical Requirements:
With or without accommodation.
- Light Work: Occasionally exerting up to 25 lbs - frequently exerting up to 10 lbs. 11-25% of the day may be standing or walking.
We offer competitive pay, a generous benefit package and a reason to be proud of what you do, every day.