What are the responsibilities and job description for the Event Promotions Assistant position at Hustle Notice Biz?
Job Description
We are seeking a dedicated and enthusiastic Customer Support Specialist to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with exceptional support and assistance. As a Customer Support Specialist, you will engage with customers via various channels, including phone, email, and live chat, helping to resolve issues, answer queries, and ensure a positive experience.
Department East Infinity Employment Type Full Time Location Kansas City, MO Workplace type Onsite Compensation $48,000 - $52,000 / year
Key Responsibilities
Benefits:
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
We are seeking a dedicated and enthusiastic Customer Support Specialist to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with exceptional support and assistance. As a Customer Support Specialist, you will engage with customers via various channels, including phone, email, and live chat, helping to resolve issues, answer queries, and ensure a positive experience.
Department East Infinity Employment Type Full Time Location Kansas City, MO Workplace type Onsite Compensation $48,000 - $52,000 / year
Key Responsibilities
- Act as the first point of contact for customer inquiries through various channels.
- Provide accurate information and guidance to customers regarding products and services.
- Resolve customer complaints in a timely and effective manner, ensuring customer satisfaction.
- Document customer interactions and maintain detailed records of inquiries and resolutions.
- Collaborate with internal teams to escalate issues when necessary and follow up until resolved.
- High school diploma or equivalent; a degree in a relevant field is a plus.
- Proven experience in a customer support role or similar position.
- Excellent verbal and written communication skills and a strong command of English.
- Strong problem-solving abilities and a proactive mindset.
- Familiarity with customer service software and CRM systems.
- Ability to work effectively in a team environment and independently when required.
Benefits:
- Opportunities for professional growth and career advancement.
- Comprehensive training and ongoing support.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- A collaborative and innovative work environment.
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
Salary : $48,000 - $52,000