What are the responsibilities and job description for the Customer Support Specialist position at Hustle Notice Biz?
Job Description
We are seeking a dedicated and enthusiastic Customer Support Specialist to join our dynamic team. In this role, you will serve as the primary point of contact for customers seeking assistance with our products and services. You will leverage your strong interpersonal skills and problem-solving abilities to provide exceptional support, ensuring that every interaction leaves a positive impression
Department Comvox Co Employment Type Full Time Location Washington, DC Workplace type Onsite Compensation $50,000 - $60,000 / year
Key Responsibilities
Responsibilities
Qualifications
Benefits
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
We are seeking a dedicated and enthusiastic Customer Support Specialist to join our dynamic team. In this role, you will serve as the primary point of contact for customers seeking assistance with our products and services. You will leverage your strong interpersonal skills and problem-solving abilities to provide exceptional support, ensuring that every interaction leaves a positive impression
Department Comvox Co Employment Type Full Time Location Washington, DC Workplace type Onsite Compensation $50,000 - $60,000 / year
Key Responsibilities
Responsibilities
- Respond to customer inquiries and provide timely resolutions via phone, email, and live chat.
- Assist customers in navigating our products and services, ensuring they maximize their value.
- Document customer interactions accurately in our CRM system.
- Identify and escalate complex issues to the appropriate departments for resolution.
- Follow up with customers to ensure their issues are resolved to their satisfaction.
- Collaborate with team members to share knowledge and improve support processes.
Qualifications
- High school diploma or equivalent; a bachelor’s degree is a plus.
- Proven experience in customer support or a related field.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently as well as part of a team.
- Familiarity with CRM systems and customer support tools.
Benefits
- Competitive salary within the range of $50,000 – $60,000 per year.
- Opportunities for career growth and professional development.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Supportive and collaborative work environment.
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
Salary : $50,000 - $60,000