What are the responsibilities and job description for the Client Service Associate position at Hustle Notice Biz?
Job Title: Client Service Associate
Location: Madison, WI
Company: Unilux Brand
Job Description
Unilux Brand We are seeking a dedicated and detail-oriented Client Service Associate to join our dynamic team. In this pivotal role, you will serve as the first point of contact for our clients, ensuring they receive exceptional service and support. The ideal candidate will be responsible for managing client inquiries, addressing concerns, and providing solutions that meet our clients' needs.
Department Unilux Brand Employment Type Full Time Location Madison, WI Workplace type Onsite Compensation $19.00 - $28.00 / hour
Key Responsibilities
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
Location: Madison, WI
Company: Unilux Brand
Job Description
Unilux Brand We are seeking a dedicated and detail-oriented Client Service Associate to join our dynamic team. In this pivotal role, you will serve as the first point of contact for our clients, ensuring they receive exceptional service and support. The ideal candidate will be responsible for managing client inquiries, addressing concerns, and providing solutions that meet our clients' needs.
Department Unilux Brand Employment Type Full Time Location Madison, WI Workplace type Onsite Compensation $19.00 - $28.00 / hour
Key Responsibilities
- Act as the primary point of contact for clients, answering inquiries and resolving issues in a timely manner.
- Communicate effectively with clients via phone, email, and chat, ensuring all interactions are professional and courteous.
- Maintain accurate records of client interactions and transactions in the company database.
- Assist in onboarding new clients, providing them with the necessary resources and information to get started.
- Collaborate with internal teams to escalate and resolve client issues or concerns as needed.
- Review and analyze client feedback to identify opportunities for service improvement.
- Bachelor's degree or equivalent experience in customer service or a related field.
- Proven experience in a client-facing role, preferably within a corporate environment.
- Strong interpersonal and communication skills, both verbal and written.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Proficient in Microsoft Office Suite and familiarity with CRM software.
- Detail-oriented with strong problem-solving skills and the ability to think critically.
- Comprehensive health, dental, and vision coverage
- Paid time off, including vacation and sick leave
- Retirement savings plan with employer contributions
- Employee wellness programs and mental health support
- Professional training and development opportunities
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
Salary : $19 - $28