What are the responsibilities and job description for the Call Center Representative position at Hustle Notice Biz?
Call Center Representative Job Description
Location: New Orleans, LA
Overview
Singnala We are seeking a dedicated and enthusiastic Call Center Representative to join our growing team. This role is a pivotal part of our customer service operations, providing essential support to our customers by addressing their inquiries, resolving issues, and ensuring a seamless experience. As a Call Center Representative, you will be the first point of contact for our customers, making it imperative that you possess excellent communication skills and a strong commitment to customer satisfaction.
Department Singnala Employment Type Full Time Location New Orleans, LA. Workplace type Onsite Compensation $16.50 - $25.00 / hour
Key Responsibilities
Benefits:
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
Location: New Orleans, LA
Overview
Singnala We are seeking a dedicated and enthusiastic Call Center Representative to join our growing team. This role is a pivotal part of our customer service operations, providing essential support to our customers by addressing their inquiries, resolving issues, and ensuring a seamless experience. As a Call Center Representative, you will be the first point of contact for our customers, making it imperative that you possess excellent communication skills and a strong commitment to customer satisfaction.
Department Singnala Employment Type Full Time Location New Orleans, LA. Workplace type Onsite Compensation $16.50 - $25.00 / hour
Key Responsibilities
- Handle inbound customer calls promptly and efficiently.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues in a professional manner.
- Maintain records of customer interactions and transactions accurately.
- Follow up with customers to ensure satisfaction with services provided.
- Assist customers with their inquiries and guide them through troubleshooting.
- High school diploma or equivalent qualification is required.
- Proven experience as a call center representative or similar role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to handle high call volumes in a fast-paced environment.
- Familiarity with CRM systems and practices is a plus.
Benefits:
- Competitive salary: $16.50 - $25.00 hourly (based on experience).
- Comprehensive health, dental, and vision insurance.
- Paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan with company matching.
- Professional development and growth opportunities.
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
Salary : $17 - $25