What are the responsibilities and job description for the Call Center Representative position at Hustle Notice Biz?
Job Title: Call Center Representative
Location: Boston,MA
Company: Unilux Brand
Job Description
As a Call Center Representative, you will play a pivotal role in delivering exceptional customer service and ensuring that our clients have the best possible experience. You will engage with customers via phone, providing assistance, answering inquiries, and resolving issues promptly and efficiently. This position requires excellent communication skills and a customer-centric attitude.
Department Unilux Brand Employment Type Full Time Location Boston, MA Workplace type Onsite Compensation $3,650 - $43,000 / year
Key Responsibilities
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
Location: Boston,MA
Company: Unilux Brand
Job Description
As a Call Center Representative, you will play a pivotal role in delivering exceptional customer service and ensuring that our clients have the best possible experience. You will engage with customers via phone, providing assistance, answering inquiries, and resolving issues promptly and efficiently. This position requires excellent communication skills and a customer-centric attitude.
Department Unilux Brand Employment Type Full Time Location Boston, MA Workplace type Onsite Compensation $3,650 - $43,000 / year
Key Responsibilities
- Respond to incoming customer inquiries via phone in a professional manner.
- Assist customers with account inquiries, product information, and service issues.
- Document and track customer interactions in the CRM system accurately and efficiently.
- Resolve customer complaints and issues promptly to ensure satisfaction.
- Provide guidance on product usage and troubleshooting as needed.
- Follow up with customers after service interactions to ensure their issues are resolved.
- High school diploma or equivalent; associate degree preferred.
- Proven experience in a customer service or call center role is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced and dynamic environment.
- Proficiency in using computer systems and CRM software.
- Growth opportunities in sales and retail management
- Comprehensive training and ongoing suppor
- Energetic and collaborative team culturE
- This is not a remote position.
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
Salary : $3,650 - $43,000