What are the responsibilities and job description for the Inside Sales Wire plant 2 position at Husky Rack & Wire?
Payrate: $23.34 to $25.41
Hours: Monday - Friday (8:00am -5:00pm)
Location: 1041 Airlie Parkway, Denver, NC 28037
Job Summary
Perform diverse duties to provide inside sales and effective customer service. Duties require effective verbal communications skills, visual acuity to written and computer screen data, manual coordination and dexterity in the operation of office equipment, and the ability to deal with the public in sales/service situations.
Essential Job Requirements
2 years of Customer Service Experience
Excellent math skills
Microsoft office suite (Excel, Word, Outlook etc.)
Ability to pass CSR Assessment
Essential Job Functions
Prepare quotes and orders from distributors.
Evaluate customer needs and pro-actively recommend component solutions to distributors.
Review and/or determine all required components, parts and pieces for quotes.
Follow up with distributors on the status of open quotes.
Take information pertaining to orders for Wire enclosure systems.
Prepare detailed order and parts list.
Ability to learn Auto Cad and Prepare designs.
Provide customer service.
Receive inquiries from customers.
Respond to inquiries and provide technical information regarding assembly of systems.
Keep distributors updated concerning order status.
Answer questions pertaining to delivery/shipping dates.
Receive order confirmations and verify with written orders, following up on any discrepancies. Review open orders and follow up with appropriate personnel.
Refer sales leads to Inside Sales Manager.
Prepare returned goods authorization forms and forward to Inside Sales Manager.
Determine truck loading configurations and establish freight rates for LTL quotations/orders
Work independently to organize and prioritize work.
Perform other similar duties as required or as requested by supervisor.
Revised
RGM 04/11 GAB 10/17
Salary : $23 - $25