AV Operations Specialist

Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations.

At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our AV Operations Specialist position in our Kansas City, MO office. This position will work fully onsite. 

The AV Operations Specialist provides services to the Firm through the planning, implementation and maintenance of Video Conference and Audio-Visual technologies. Essential job functions include:

• Assists the AV Engineer with monitoring the meeting room schedule and managing conference room setups for audio, video and web conferences.
• Assists with scheduling, connecting and monitoring internal and external video conferences using Cisco TMS and associated tools.
• Promptly monitors the service ticket queue, emails and voicemails for ongoing issues and support needs throughout the day.
• Operates video cameras, projectors, video conference equipment, microphones, and any other items necessary to conduct Firm meetings and events.
• Assists the Telecommunications Administrator with supporting the Firm’s IP phones and headsets.
• Responsible for submitting and monitoring service calls with the Firm’s vendors as it relates to video conferencing and the technology in the Firm’s meeting spaces.
• Out of office responsibilities will include occasional travel for seminars, retreats and client presentations including some night and weekend work.
• Assists Marketing and Firm Business units with webinars and live events using technology such as GoToWebinar, ON24 and WebEx.
• Coordinates with designated contacts in outlying offices regarding the setup of conference rooms for audio, video and web conferences.
• Manage requests for audio and video editing.
• Documentation of audio-visual procedures.
• Make recommendations to IT Management regarding new products that could enhance the Firms’ audio-visual systems.
• Assists with Asset Management database updates and the asset lifecycle as it relates to all Firm IT equipment including; desktops, printer devices, laptops, etc.
• Other duties as assigned.

POSITION REQUIREMENTS

• High school diploma or GED required; Associate’s degree preferred, or commensurate professional or educational experience.
• 3 years’ relevant experience in Audio-Visual technologies required, preferably in a professional services environment.
• Working knowledge of Audio and Video editing is required.

PHYSICAL REQUIREMENTS

This position requires team members to regularly situate themselves to maintain computers in the office under desks and in the server room.  Individuals in this role frequently move IT equipment weighing up to 20 pounds; they also need to move about inside the office to access file cabinets, office equipment, and work at other employees’ stations. This role requires individuals to constantly operate a computer and other office equipment as well as frequently communicate with other professionals regarding their IT needs by exchanging accurate information. Team members must be able to remain in a stationary position 50% of the time. 

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. The Firm will provide reasonable accommodations as necessary to allow an individual with a disability to apply for and/or perform the essential functions of a position.  If you need assistance to accommodate a disability, please contact HR.

Please include a cover letter and resume when applying.

EOE/Minority/Female/Disabled/Vet. Principal Applicants Only.

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