What are the responsibilities and job description for the Patient Services Representative - Community Clinic position at Hurtt Family Health Clinic?
The best candidate for this position:
- is bilingual in Spanish with strong customer service skills
- has previous successful experience working in a clinic/healthcare environment (preferably front office experience or call center experience)
- Medical Assistant experience is a plus
- Knowledge of EMR systems is a plus
This is a full time position with a schedule of Monday - Friday 8:00am-5:00pm (occasional Saturday morning hours 8am-12pm may be required).
The Hurtt Family Health Clinic is looking for full-time Patient Services Representatives to provide daily front office, insurance eligibility, and intake support services for Hurtt Family Health Clinic patients. This position is full-time with a schedule of Monday through Friday 8am to 5pm and located on-site in Tustin/Santa Ana.
To officially apply for this position, and review the full job description, including minimum requirements and job duties, please submit an Employment Application at www.hurttclinic.org/employment
MINIMUM QUALIFICATIONS
- High School Diploma or equivalent
- Bilingual. Fluent in Spanish to English (medical terminology preferred)
- 6 months - 1 year of medical front office experience OR any combination of education and work experience to make an equivalency. Community Clinic setting experience is preferred but not required. Medical Assistant experience a plus
- Ability to receive instruction and multi-task while working in a fast-paced environment.
- Proficiency in data entry and computer programs in Microsoft Windows and Office (Word, Excel, Outlook, PowerPoint, Internet Explorer).
- A pleasant personality to people you are speaking to on the telephone, visitors, and company personnel.
- A positive, patient, and professional demeanor at all times to coworkers and patients and a dependable, self-motivated, and proactive team player
- Regular timely attendance on the job
The Hurtt Family Health Clinic is a local community health clinic organization that provides medical, dental, vision, chiropractic, acupuncture, and behavioral health services to low-income patients in Orange County, California.
Job Type: Full-time
Pay: $22.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- 403(b) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Application Question(s):
- Are you able to commit to a schedule of Monday - Friday 8am-5pm?
Education:
- High school or equivalent (Required)
Experience:
- healthcare: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: In person
Salary : $23