What are the responsibilities and job description for the Assistant Property Manager position at Huron Towers?
Job Summary
We are seeking a heavily experienced and detail-oriented Assistant Property Manager to join our dynamic property management team. In this role, you will support the overall operation and administration of a large apartment complex in Ann Arbor, Michigan. We are in a student driven market but house a wide range of demographics. We have 360 apartments with studios, one bed, two bed, and even three-bedroom apartments.
If you thrive in a busy environment, love numbers, are well-organized, detail-oriented, and truly enjoy helping customers, this may be the job for you!
**Entrata experience is preferred**
Responsibilities
- Assist in managing daily property operations, including leasing activities, tenant relations, and maintenance coordination
- Support lease administration processes, including lease renewals, move-ins, move-outs, and rent collection using property management software such as Yardi or OneSite
- Ensure compliance with Fair Housing regulations
- Handle customer inquiries via phone, email, and in person with professionalism and excellent phone etiquette
- Maintain accurate data entry, filing systems, and records for leasing documents, contracts, and legal administrative files
- Collaborate with maintenance teams to coordinate property repairs and facilities
- Assist in conflict management by addressing tenant concerns promptly and professionally while fostering positive relationships
Requirements
- Prior experience in property management is required
- Experience with Entrata is a plus
- Knowledge of landlord-tenant law, Fair Housing regulations, Section 8 programs, and LIHTC compliance
- Proficiency with Yardi, OneSite or similar property management software; experience with Data entry and office administrative tasks
- Strong customer service skills with the ability to upsell amenities or services when appropriate
- Excellent negotiation skills for lease agreements and conflict resolution
- Office experience with filing systems, contracts management, and legal administrative procedures
- Ability to manage multiple priorities efficiently while maintaining attention to detail in a fast-paced environment
- Effective communication skills including professional phone etiquette and conflict resolution techniques
The position is full-time, salaried, with typical work hours of Monday thru Friday, 8am to 5pm. Some evening and weekend work will be required for special events or during critical work periods such as our summer “turn” season (late July thru mid-August).
Starting salary will be $55,000 to $60,000 annually depending on experience. Benefits include paid vacation days, paid holidays, sick/personal days.
Join us to be part of a vibrant team dedicated to providing outstanding housing solutions! This role offers the chance to grow your career in property management while making a meaningful difference in tenants’ lives. We value energetic individuals who are eager to learn and thrive in a collaborative environment.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- Paid time off
Application Question(s):
- Do you have any Entrata, Yardi, Realpage, AppFolio? If so, which one and how many years experience?
Experience:
- Entrata: 2 years (Preferred)
- Office management: 2 years (Required)
- Office: 4 years (Required)
- Microsoft Office: 6 years (Required)
- Customer service: 6 years (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Ann Arbor, MI 48105 (Required)
Work Location: In person
Salary : $55,000 - $60,000