Receptionist/Office Assistant

Status: Non-Exempt

Regular Hours: 8:00am-5:00pm

Reports to: Support Staff Team Lead

Direct Reports: None

General Summary of Position: Receptionist/Assistant is responsible to provide exceptional customer service and allow the Marketing Consultant(s) and Marketing Associates(s) to maximize and efficiently utilize their talents to the overall best interest of their clients and of Hurley. This individual will help with daily data entry, client-related tasks as delegated by the consultant(s), front desk reception work, maintaining office equipment, and other tasks as assigned. Customer service will include telephone conversations with clients on a regular basis. Good communication skills, attention to details, professional image, integrity and confidentiality are expected.

General Description of Who We Are and What We Do

Hurley & Associates is an Agri-Marketing company with Christian and family values. Our business is unique, in that we have the opportunity to make a positive difference in a farmers’ level of success. We help agricultural producers secure revenue. We do that through commodity risk management that is tailored to each farmer’s individual operation and risk tolerance.

Hurley & Associates offers employees a competitive benefits package with two health plan options, dental, vision, basic and voluntary Life Insurance, health savings account, 401(k) retirement plan, EAP, short term disability and long term disability.

Essential Duties, Responsibilities & Ongoing Tasks

• Answer all incoming phone lines with a smile and route calls appropriately
• Ensure excellent public relations with clients, community, and Hurley personnel
• Manage client paperwork
• Enter, verify, and maintain client information in applicable software
• Assist with daily data entry
• Filing and organization of print and electronic documents
• Maintain and update office supplies
• Assist with client event planning and coordination
• Assist in preparing reports and information for consultants upon request
• Disseminate all office mailers and client reports in a timely manner
• Pick up and deliver mail to appropriate personnel
• Assist with deposits
• Assist with office meals, and organization and upkeep of kitchen areas
  
  

Scope of Responsibility and Decision Making

• All delegated tasks within job description
  
  

Required Knowledge, Skills, & Abilities: Competencies

• Excellent interpersonal / people skills
• Positive attitude
• Answer phone with friendly, expedient, and understandable greeting
• Willing to learn
• General administrative skills
• Accurate data entry skills
• Computer skills, including Microsoft Office Suite and phone system
• Willing to adjust priorities based on the needs of the office
• Efficient worker and well organized
  
  

Confidentiality Requirement

• Has access to confidential information and therefore, required to sign a Confidentiality Agreement
  
  

Physical Requirements

• May be required to work more than 40 hours per week upon request
  
  

Comments

• Duties and responsibilities of the position may change according to the needs of the company
  
  

Hurley & Associates, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran’s or disability status.

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