What are the responsibilities and job description for the Information Technology Technician position at Hurlbut Care Communities?
We have a need for a full-time IT Technician in our Rochester, New York office location. The IT Technician is part of the Information Technology team and will work closely with other team members to provide hardware and software support to users of the company's personal computers as well as maintain servers and networking equipment. The position is focused on maintenance and support issues, as well as account management and maintaining documentation. Most work would be performed out of our East Avenue office but travel to our other locations in Monroe, Livingston and Wayne counties may be required at times.
Skills
· - Customer service skills
· - Basic information systems skills.
· - MS Office suite applications
· - Experience supporting Windows based computers
· - Windows server administration – user account creation & management
· - Network experience – Familiar with the TCP/IP protocol / DNS
Responsibilities
The basic day to day responsibilities would include account management, software installs as well as hardware testing & replacement. You would be included in working with other team members on projects as they come up. You would also have the opportunity to work on and learn about other systems that interest you such as Exchange servers, security products, VMWare, Internet filters, email filters, email encryption, backup and restore procedures, active directory group policy, scripting, Meraki network equipment, iphones, etc...
Qualifications
The basic requirements for consideration would include experience with Windows desktop support and maintenance and/or Windows server administrative and maintenance experience. Additional experience would be beneficial; compensation would be adjusted accordingly.
Ability to work in a medical environment - walking distances, carrying and moving hardware.
Occasional travel - mileage reimbursement if asked to use your own vehicle.
Benefits: Health, Dental, Vision, 401k, Paid Time Off
Job Type: Full-time (Monday-Friday)