What are the responsibilities and job description for the TOC - Physical Therapy Office Floater position at Huntsville Hospital Health System?
Overview:
The Orthopaedic Center, is looking for a highly motivated PT Office Floater. This opening is a full-time position averaging 40 hours per week. The Office Floater will perform an array of duties including, but not limited to, insurance verifying for assigned physical therapy clinics, working in the call center assisting with answering a high volume of incoming phone calls, and greeting and assisting with check-in and check- out duties of patients presenting for appointments. The Office Floater must be able to communicate effectively with patients, TOC physicians and staff.
Qualifications:
Education required: HS/GED
Experience: Knowledge of data entry and Excel preferred
Additional Skills:
- Ability to communicate professionally, both oral and written for clear, legible messages
- Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming callers and insurance representatives
- Must be able to use arms, hands and fingers skillfully
- Must be agile and able to work efficiently in space limited areas
- Consistently work at a productive pace
- Must readily adapt to frequent schedule changes
- Ability to work under pressure and meet deadlines
- Strong customer service skills and problem solving
- Outstanding organizational, verbal and writing skills
- Independent and highly motivated
- Initiative and self-discipline
- Proven positive, "teamwork" attitude in work history
At The Orthopaedic Center, we are proud to be the region’s leading orthopaedic group, dedicated to delivering exceptional patient care. As our team continues to grow, we are seeking motivated professionals who are passionate about excellence, collaboration, and making a difference in the lives of our patients. Join our dynamic and expanding organization and become part of a team committed to outstanding orthopaedic care.
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time Off